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* 1. I am a:

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* 3. I like the services that I receive here.

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* 4. If I had other choices, I would still get services from this agency.

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* 5. I would recommend this agency to a friend or family member.

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* 6. The location of services is convenient (parking, public transportation, distance, etc.).

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* 7. Staff here believe that I can grow, change, and recover.

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* 8. I feel comfortable asking questions about my services, treatment, or medication.

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* 9. I feel free to complain about my services.

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* 10. I was given information about my rights.

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* 11. Staff help me obtain information I need to better manage my problems.

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* 12. Staff support me in making my own decisions.

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* 13. Staff are sensitive to my upbrining and beliefs, and are accepting of those.

 

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