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Wolfe Research 1Q16 Shipper Survey
*
1.
Please provide the following information for our files so that we can contact you with the results. Please note that we keep strictly confidential and anonymous all survey responses as well as the identities of respondents.
(Required.)
First Name
Last Name
Company
Address
City/Town
State
ZIP/Postal Code
Country
Email Address
Phone Number
2.
What is your company's total annual transportation budget?
Less than $1 million
Between $1 - $10 million
Between $10 - $25 million
Between $25 - $100 million
Between $100 - $500 million
$500 million or more
3.
Identify the industry(-ies) in which your company participates. Check all that apply.
Wholesale/retail
Manufacturing
Automotive
Software
Technology hardware/electronics
Paper/chemicals/petroleum
Food/grocery
Pharmaceutical
Transportation/Logistics
Other (please specify)
4.
What percentage of your transportation budget dollars are allotted toward the following?
Must add to 100%
% Global Ocean Freight
0%
1%
2%
3%
4%
5%
6%
7%
8%
9%
10%
11%
12%
13%
14%
15%
16%
17%
18%
19%
20%
21%
22%
23%
24%
25%
26%
27%
28%
29%
30%
31%
32%
33%
34%
35%
36%
37%
38%
39%
40%
41%
42%
43%
44%
45%
46%
47%
48%
49%
50%
51%
52%
53%
54%
55%
56%
57%
58%
59%
60%
61%
62%
63%
64%
65%
66%
67%
68%
69%
70%
71%
72%
73%
74%
75%
76%
77%
78%
79%
80%
81%
82%
83%
84%
85%
86%
87%
88%
89%
90%
91%
92%
93%
94%
95%
96%
97%
98%
99%
100%
N/A
% Global Airfreight
0%
1%
2%
3%
4%
5%
6%
7%
8%
9%
10%
11%
12%
13%
14%
15%
16%
17%
18%
19%
20%
21%
22%
23%
24%
25%
26%
27%
28%
29%
30%
31%
32%
33%
34%
35%
36%
37%
38%
39%
40%
41%
42%
43%
44%
45%
46%
47%
48%
49%
50%
51%
52%
53%
54%
55%
56%
57%
58%
59%
60%
61%
62%
63%
64%
65%
66%
67%
68%
69%
70%
71%
72%
73%
74%
75%
76%
77%
78%
79%
80%
81%
82%
83%
84%
85%
86%
87%
88%
89%
90%
91%
92%
93%
94%
95%
96%
97%
98%
99%
100%
N/A
% Domestic U.S. Ground Parcel
0%
1%
2%
3%
4%
5%
6%
7%
8%
9%
10%
11%
12%
13%
14%
15%
16%
17%
18%
19%
20%
21%
22%
23%
24%
25%
26%
27%
28%
29%
30%
31%
32%
33%
34%
35%
36%
37%
38%
39%
40%
41%
42%
43%
44%
45%
46%
47%
48%
49%
50%
51%
52%
53%
54%
55%
56%
57%
58%
59%
60%
61%
62%
63%
64%
65%
66%
67%
68%
69%
70%
71%
72%
73%
74%
75%
76%
77%
78%
79%
80%
81%
82%
83%
84%
85%
86%
87%
88%
89%
90%
91%
92%
93%
94%
95%
96%
97%
98%
99%
100%
N/A
% Domestic U.S. Air Express
0%
1%
2%
3%
4%
5%
6%
7%
8%
9%
10%
11%
12%
13%
14%
15%
16%
17%
18%
19%
20%
21%
22%
23%
24%
25%
26%
27%
28%
29%
30%
31%
32%
33%
34%
35%
36%
37%
38%
39%
40%
41%
42%
43%
44%
45%
46%
47%
48%
49%
50%
51%
52%
53%
54%
55%
56%
57%
58%
59%
60%
61%
62%
63%
64%
65%
66%
67%
68%
69%
70%
71%
72%
73%
74%
75%
76%
77%
78%
79%
80%
81%
82%
83%
84%
85%
86%
87%
88%
89%
90%
91%
92%
93%
94%
95%
96%
97%
98%
99%
100%
N/A
% LTL
0%
1%
2%
3%
4%
5%
6%
7%
8%
9%
10%
11%
12%
13%
14%
15%
16%
17%
18%
19%
20%
21%
22%
23%
24%
25%
26%
27%
28%
29%
30%
31%
32%
33%
34%
35%
36%
37%
38%
39%
40%
41%
42%
43%
44%
45%
46%
47%
48%
49%
50%
51%
52%
53%
54%
55%
56%
57%
58%
59%
60%
61%
62%
63%
64%
65%
66%
67%
68%
69%
70%
71%
72%
73%
74%
75%
76%
77%
78%
79%
80%
81%
82%
83%
84%
85%
86%
87%
88%
89%
90%
91%
92%
93%
94%
95%
96%
97%
98%
99%
100%
N/A
% TL
0%
1%
2%
3%
4%
5%
6%
7%
8%
9%
10%
11%
12%
13%
14%
15%
16%
17%
18%
19%
20%
21%
22%
23%
24%
25%
26%
27%
28%
29%
30%
31%
32%
33%
34%
35%
36%
37%
38%
39%
40%
41%
42%
43%
44%
45%
46%
47%
48%
49%
50%
51%
52%
53%
54%
55%
56%
57%
58%
59%
60%
61%
62%
63%
64%
65%
66%
67%
68%
69%
70%
71%
72%
73%
74%
75%
76%
77%
78%
79%
80%
81%
82%
83%
84%
85%
86%
87%
88%
89%
90%
91%
92%
93%
94%
95%
96%
97%
98%
99%
100%
N/A
% Intermodal
0%
1%
2%
3%
4%
5%
6%
7%
8%
9%
10%
11%
12%
13%
14%
15%
16%
17%
18%
19%
20%
21%
22%
23%
24%
25%
26%
27%
28%
29%
30%
31%
32%
33%
34%
35%
36%
37%
38%
39%
40%
41%
42%
43%
44%
45%
46%
47%
48%
49%
50%
51%
52%
53%
54%
55%
56%
57%
58%
59%
60%
61%
62%
63%
64%
65%
66%
67%
68%
69%
70%
71%
72%
73%
74%
75%
76%
77%
78%
79%
80%
81%
82%
83%
84%
85%
86%
87%
88%
89%
90%
91%
92%
93%
94%
95%
96%
97%
98%
99%
100%
N/A
% Rail Excluding Intermodal
0%
1%
2%
3%
4%
5%
6%
7%
8%
9%
10%
11%
12%
13%
14%
15%
16%
17%
18%
19%
20%
21%
22%
23%
24%
25%
26%
27%
28%
29%
30%
31%
32%
33%
34%
35%
36%
37%
38%
39%
40%
41%
42%
43%
44%
45%
46%
47%
48%
49%
50%
51%
52%
53%
54%
55%
56%
57%
58%
59%
60%
61%
62%
63%
64%
65%
66%
67%
68%
69%
70%
71%
72%
73%
74%
75%
76%
77%
78%
79%
80%
81%
82%
83%
84%
85%
86%
87%
88%
89%
90%
91%
92%
93%
94%
95%
96%
97%
98%
99%
100%
N/A
5.
What do you expect to be the year-over-year change in your total freight transportation budget over the next 12 months?
% Change Including Fuel Surcharges
% Change Excluding Fuel Surcharges
Please answer both including and excluding fuel surcharges
Up more than 20%
Up 20%
Up 19%
Up 18%
Up 17%
Up 16%
Up 15%
Up 14%
Up 13%
Up 12%
Up 11%
Up 10%
Up 9%
Up 8%
Up 7%
Up 6%
Up 5%
Up 4%
Up 3%
Up 2%
Up 1%
Flat
Down 1%
Down 2%
Down 3%
Down 4%
Down 5%
Down 6%
Down 7%
Down 8%
Down 9%
Down 10%
Down 11%
Down 12%
Down 13%
Down 14%
Down 15%
Down 16%
Down 17%
Down 18%
Down 19%
Down 20%
Down more than 20%
Up more than 20%
Up 20%
Up 19%
Up 18%
Up 17%
Up 16%
Up 15%
Up 14%
Up 13%
Up 12%
Up 11%
Up 10%
Up 9%
Up 8%
Up 7%
Up 6%
Up 5%
Up 4%
Up 3%
Up 2%
Up 1%
Flat
Down 1%
Down 2%
Down 3%
Down 4%
Down 5%
Down 6%
Down 7%
Down 8%
Down 9%
Down 10%
Down 11%
Down 12%
Down 13%
Down 14%
Down 15%
Down 16%
Down 17%
Down 18%
Down 19%
Down 20%
Down more than 20%
6.
What percent change in "same store" shipment volumes do you expect over the next 12 months?
Expected % Change over the next 12 months
Please select from drop-down
Up more than 25%
Up 25%
Up 24%
Up 23%
Up 22%
Up 21%
Up 20%
Up 19%
Up 18%
Up 17%
Up 16%
Up 15%
Up 14%
Up 13%
Up 12%
Up 11%
Up 10%
Up 9%
Up 8%
Up 7%
Up 6%
Up 5%
Up 4%
Up 3%
Up 2%
Up 1%
Flat
Down 1%
Down 2%
Down 3%
Down 4%
Down 5%
Down 6%
Down 7%
Down 8%
Down 9%
Down 10%
Down 11%
Down 12%
Down 13%
Down 14%
Down 15%
Down 16%
Down 17%
Down 18%
Down 19%
Down 20%
Down 21%
Down 22%
Down 23%
Down 24%
Down 25%
Down more than 25%
7.
What percentage increase or decrease in volumes do you expect from each mode over the next 12 months?
% Increase/Decrease
Truckload
Increase >20%
Increase 15%-20%
Increase 10%-15%
Increase 5%-10%
Increase <5%
Flat
Decrease <5%
Decrease 5%-10%
Decrease 10%-15%
Decrease 15%-20%
Decrease >20%
N/A
LTL
Increase >20%
Increase 15%-20%
Increase 10%-15%
Increase 5%-10%
Increase <5%
Flat
Decrease <5%
Decrease 5%-10%
Decrease 10%-15%
Decrease 15%-20%
Decrease >20%
N/A
Intermodal
Increase >20%
Increase 15%-20%
Increase 10%-15%
Increase 5%-10%
Increase <5%
Flat
Decrease <5%
Decrease 5%-10%
Decrease 10%-15%
Decrease 15%-20%
Decrease >20%
N/A
Non-Intermodal Rail
Increase >20%
Increase 15%-20%
Increase 10%-15%
Increase 5%-10%
Increase <5%
Flat
Decrease <5%
Decrease 5%-10%
Decrease 10%-15%
Decrease 15%-20%
Decrease >20%
N/A
Global Air
Increase >20%
Increase 15%-20%
Increase 10%-15%
Increase 5%-10%
Increase <5%
Flat
Decrease <5%
Decrease 5%-10%
Decrease 10%-15%
Decrease 15%-20%
Decrease >20%
N/A
Global Ocean
Increase >20%
Increase 15%-20%
Increase 10%-15%
Increase 5%-10%
Increase <5%
Flat
Decrease <5%
Decrease 5%-10%
Decrease 10%-15%
Decrease 15%-20%
Decrease >20%
N/A
Domestic Ground Parcel
Increase >20%
Increase 15%-20%
Increase 10%-15%
Increase 5%-10%
Increase <5%
Flat
Decrease <5%
Decrease 5%-10%
Decrease 10%-15%
Decrease 15%-20%
Decrease >20%
N/A
Domestic Air Express
Increase >20%
Increase 15%-20%
Increase 10%-15%
Increase 5%-10%
Increase <5%
Flat
Decrease <5%
Decrease 5%-10%
Decrease 10%-15%
Decrease 15%-20%
Decrease >20%
N/A
8.
What change in production sourcing do you expect for your company over the next five years?
Expect more outsourcing to Asia, specifically China
Expect more outsourcing to other Asian countries outside of China
Expect more near-sourcing to Mexico
Expect more in-sourcing back to the United States
Don’t expect any changes in production sourcing over the next five years
N/A
Other (please specify)
9.
What percentage of UPS's list price increases do you expect to pay in 2016? (0-100%)
UPS Domestic Air (5.2% net of fuel surcharge adjustment)
UPS Int'l Export (5.2% net of fuel surcharge adjustment)
UPS Ground (4.9% net of fuel surcharge adjustment)
% Paid in 2016
NA
0%
1%
2%
3%
4%
5%
6%
7%
8%
9%
10%
11%
12%
13%
14%
15%
16%
17%
18%
19%
20%
21%
22%
23%
24%
25%
26%
27%
28%
29%
30%
31%
32%
33%
34%
35%
36%
37%
38%
39%
40%
41%
42%
43%
44%
45%
46%
47%
48%
49%
50%
51%
52%
53%
54%
55%
56%
57%
58%
59%
60%
61%
62%
63%
64%
65%
66%
67%
68%
69%
70%
71%
72%
73%
74%
75%
76%
77%
78%
79%
80%
81%
82%
83%
84%
85%
86%
87%
88%
89%
90%
91%
92%
93%
94%
95%
96%
97%
98%
99%
100%
NA
0%
1%
2%
3%
4%
5%
6%
7%
8%
9%
10%
11%
12%
13%
14%
15%
16%
17%
18%
19%
20%
21%
22%
23%
24%
25%
26%
27%
28%
29%
30%
31%
32%
33%
34%
35%
36%
37%
38%
39%
40%
41%
42%
43%
44%
45%
46%
47%
48%
49%
50%
51%
52%
53%
54%
55%
56%
57%
58%
59%
60%
61%
62%
63%
64%
65%
66%
67%
68%
69%
70%
71%
72%
73%
74%
75%
76%
77%
78%
79%
80%
81%
82%
83%
84%
85%
86%
87%
88%
89%
90%
91%
92%
93%
94%
95%
96%
97%
98%
99%
100%
NA
0%
1%
2%
3%
4%
5%
6%
7%
8%
9%
10%
11%
12%
13%
14%
15%
16%
17%
18%
19%
20%
21%
22%
23%
24%
25%
26%
27%
28%
29%
30%
31%
32%
33%
34%
35%
36%
37%
38%
39%
40%
41%
42%
43%
44%
45%
46%
47%
48%
49%
50%
51%
52%
53%
54%
55%
56%
57%
58%
59%
60%
61%
62%
63%
64%
65%
66%
67%
68%
69%
70%
71%
72%
73%
74%
75%
76%
77%
78%
79%
80%
81%
82%
83%
84%
85%
86%
87%
88%
89%
90%
91%
92%
93%
94%
95%
96%
97%
98%
99%
100%
10.
What percentage of FedEx's list price increases do you expect to pay in 2016? (0-100%)
FedEx Domestic Express (4.9% net of fuel surcharge adjustment)
FedEx Int'l Export (4.9% net of fuel surcharge adjustment)
FedEx Ground (4.9% net of fuel surcharge adjustment)
% Paid in 2016
NA
0%
1%
2%
3%
4%
5%
6%
7%
8%
9%
10%
11%
12%
13%
14%
15%
16%
17%
18%
19%
20%
21%
22%
23%
24%
25%
26%
27%
28%
29%
30%
31%
32%
33%
34%
35%
36%
37%
38%
39%
40%
41%
42%
43%
44%
45%
46%
47%
48%
49%
50%
51%
52%
53%
54%
55%
56%
57%
58%
59%
60%
61%
62%
63%
64%
65%
66%
67%
68%
69%
70%
71%
72%
73%
74%
75%
76%
77%
78%
79%
80%
81%
82%
83%
84%
85%
86%
87%
88%
89%
90%
91%
92%
93%
94%
95%
96%
97%
98%
99%
100%
NA
0%
1%
2%
3%
4%
5%
6%
7%
8%
9%
10%
11%
12%
13%
14%
15%
16%
17%
18%
19%
20%
21%
22%
23%
24%
25%
26%
27%
28%
29%
30%
31%
32%
33%
34%
35%
36%
37%
38%
39%
40%
41%
42%
43%
44%
45%
46%
47%
48%
49%
50%
51%
52%
53%
54%
55%
56%
57%
58%
59%
60%
61%
62%
63%
64%
65%
66%
67%
68%
69%
70%
71%
72%
73%
74%
75%
76%
77%
78%
79%
80%
81%
82%
83%
84%
85%
86%
87%
88%
89%
90%
91%
92%
93%
94%
95%
96%
97%
98%
99%
100%
NA
0%
1%
2%
3%
4%
5%
6%
7%
8%
9%
10%
11%
12%
13%
14%
15%
16%
17%
18%
19%
20%
21%
22%
23%
24%
25%
26%
27%
28%
29%
30%
31%
32%
33%
34%
35%
36%
37%
38%
39%
40%
41%
42%
43%
44%
45%
46%
47%
48%
49%
50%
51%
52%
53%
54%
55%
56%
57%
58%
59%
60%
61%
62%
63%
64%
65%
66%
67%
68%
69%
70%
71%
72%
73%
74%
75%
76%
77%
78%
79%
80%
81%
82%
83%
84%
85%
86%
87%
88%
89%
90%
91%
92%
93%
94%
95%
96%
97%
98%
99%
100%
11.
How do you perceive TL capacity currently compared to this time in previous years?
Extremely tight
Tight
Balanced
Modest over-capacity
Extreme over-capacity
Not applicable
Other (please specify)
12.
What are your expectations for TL capacity over the next 12 months?
Significantly tighter capacity than currently
Somewhat tighter capacity than currently
Same capacity as currently
Somewhat more capacity than currently
Significantly more capacity than currently
Not applicable
13.
How do you perceive LTL capacity currently compared to this time in previous years?
Extremely tight
Tight
Balanced
Modest over-capacity
Extreme over-capacity
Not applicable
14.
What are your expectations for LTL capacity over the next 12 months?
Significantly tighter capacity than currently
Somewhat tighter capacity than currently
Same capacity as currently
Somewhat more capacity than currently
Significantly more capacity than currently
Not applicable
15.
What increase (decrease) in TL rates (excluding fuel surcharges) do you expect to pay over the next 12 months?
% Change over the next 12 months
Expected change (excluding fuel surcharges)?
Up more than 6%
Up between 5% – 6%
Up between 4% – 5%
Up between 3% – 4%
Up between 2% – 3%
Up between 1% – 2%
Up between 0% – 1%
Flat
Down between 0% – 1%
Down between 1% – 2%
Down between 2% – 3%
Down between 3% – 4%
Down between 4% – 5%
Down between 5% - 6%
Down more than 6%
Not applicable
16.
What increase (decrease) in LTL rates (excluding fuel surcharges) do you expect to pay over the next 12 months?
% Change over the next 12 months
Expected change (excluding fuel surcharges)?
Up more than 6%
Up between 5% – 6%
Up between 4% – 5%
Up between 3% – 4%
Up between 2% – 3%
Up between 1% – 2%
Up between 0% – 1%
Flat
Down between 0% – 1%
Down between 1% – 2%
Down between 2% – 3%
Down between 3% – 4%
Down between 4% – 5%
Down between 5% – 6%
Down more than 6%
Not applicable
17.
What percent of your truckload brokerage volumes are going through C.H. Robinson today? How does this compare with two years ago and what do you expect one year from now?
2 Years Ago
Today
1 Year From Now
% of Truckload Brokerage through CH Robinson
NA
0%
1%
2%
3%
4%
5%
6%
7%
8%
9%
10%
11%
12%
13%
14%
15%
16%
17%
18%
19%
20%
21%
22%
23%
24%
25%
26%
27%
28%
29%
30%
31%
32%
33%
34%
35%
36%
37%
38%
39%
40%
41%
42%
43%
44%
45%
46%
47%
48%
49%
50%
51%
52%
53%
54%
55%
56%
57%
58%
59%
60%
61%
62%
63%
64%
65%
66%
67%
68%
69%
70%
71%
72%
73%
74%
75%
76%
77%
78%
79%
80%
81%
82%
83%
84%
85%
86%
87%
88%
89%
90%
91%
92%
93%
94%
95%
96%
97%
98%
99%
100%
NA
0%
1%
2%
3%
4%
5%
6%
7%
8%
9%
10%
11%
12%
13%
14%
15%
16%
17%
18%
19%
20%
21%
22%
23%
24%
25%
26%
27%
28%
29%
30%
31%
32%
33%
34%
35%
36%
37%
38%
39%
40%
41%
42%
43%
44%
45%
46%
47%
48%
49%
50%
51%
52%
53%
54%
55%
56%
57%
58%
59%
60%
61%
62%
63%
64%
65%
66%
67%
68%
69%
70%
71%
72%
73%
74%
75%
76%
77%
78%
79%
80%
81%
82%
83%
84%
85%
86%
87%
88%
89%
90%
91%
92%
93%
94%
95%
96%
97%
98%
99%
100%
NA
0%
1%
2%
3%
4%
5%
6%
7%
8%
9%
10%
11%
12%
13%
14%
15%
16%
17%
18%
19%
20%
21%
22%
23%
24%
25%
26%
27%
28%
29%
30%
31%
32%
33%
34%
35%
36%
37%
38%
39%
40%
41%
42%
43%
44%
45%
46%
47%
48%
49%
50%
51%
52%
53%
54%
55%
56%
57%
58%
59%
60%
61%
62%
63%
64%
65%
66%
67%
68%
69%
70%
71%
72%
73%
74%
75%
76%
77%
78%
79%
80%
81%
82%
83%
84%
85%
86%
87%
88%
89%
90%
91%
92%
93%
94%
95%
96%
97%
98%
99%
100%
18.
How do current spot (non-committed, non-contractual) TL rates compare with current market contractual rates?
Spot rates are more than 20% lower
Spot rates are between 10% - 20% lower
Spot rates are between 5% - 10% lower
Spot rates are between 3% - 5% lower
Spot rates are between 1% - 3% lower
Very similar
Spot rates are between 1% - 3% higher
Spot rates are between 3% - 5% higher
Spot rates are between 5% - 10% higher
Spot rates are between 10% - 20% higher
Spot rates are more than 20% higher
Not applicable
19.
What increase (decrease) in domestic Intermodal rates (excluding fuel surcharges) do you expect to pay over the next 12 months?
% Change over the next 12 months
Please select from drop-down
Up more than 6%
Up between 5% – 6%
Up between 4% – 5%
Up between 3% – 4%
Up between 2% – 3%
Up between 1% – 2%
Up between 0% – 1%
Flat
Down between 0% – 1%
Down between 1% – 2%
Down between 2% – 3%
Down between 3% – 4%
Down between 4% – 5%
Down between 5% - 6%
Down more than 6%
Not applicable
20.
What % of your total over-the-road volumes are intermodal?
5 years ago
Today
5 years from now
% of over-the-road volumes
0%
1%
2%
3%
4%
5%
6%
7%
8%
9%
10%
11%
12%
13%
14%
15%
16%
17%
18%
19%
20%
21%
22%
23%
24%
25%
26%
27%
28%
29%
30%
31%
32%
33%
34%
35%
36%
37%
38%
39%
40%
41%
42%
43%
44%
45%
46%
47%
48%
49%
50%
51%
52%
53%
54%
55%
56%
57%
58%
59%
60%
61%
62%
63%
64%
65%
66%
67%
68%
69%
70%
71%
72%
73%
74%
75%
76%
77%
78%
79%
80%
81%
82%
83%
84%
85%
86%
87%
88%
89%
90%
91%
92%
93%
94%
95%
96%
97%
98%
99%
100%
NA
0%
1%
2%
3%
4%
5%
6%
7%
8%
9%
10%
11%
12%
13%
14%
15%
16%
17%
18%
19%
20%
21%
22%
23%
24%
25%
26%
27%
28%
29%
30%
31%
32%
33%
34%
35%
36%
37%
38%
39%
40%
41%
42%
43%
44%
45%
46%
47%
48%
49%
50%
51%
52%
53%
54%
55%
56%
57%
58%
59%
60%
61%
62%
63%
64%
65%
66%
67%
68%
69%
70%
71%
72%
73%
74%
75%
76%
77%
78%
79%
80%
81%
82%
83%
84%
85%
86%
87%
88%
89%
90%
91%
92%
93%
94%
95%
96%
97%
98%
99%
100%
NA
0%
1%
2%
3%
4%
5%
6%
7%
8%
9%
10%
11%
12%
13%
14%
15%
16%
17%
18%
19%
20%
21%
22%
23%
24%
25%
26%
27%
28%
29%
30%
31%
32%
33%
34%
35%
36%
37%
38%
39%
40%
41%
42%
43%
44%
45%
46%
47%
48%
49%
50%
51%
52%
53%
54%
55%
56%
57%
58%
59%
60%
61%
62%
63%
64%
65%
66%
67%
68%
69%
70%
71%
72%
73%
74%
75%
76%
77%
78%
79%
80%
81%
82%
83%
84%
85%
86%
87%
88%
89%
90%
91%
92%
93%
94%
95%
96%
97%
98%
99%
100%
NA
21.
Have service levels improved or declined for the following rail carriers this quarter compared to a year ago? Please rate each railroad from 1-5, with 1 indicating a strong decline, 3 indicating no change, and 5 indicating a strong improvement.
1
2
3
4
5
N/A
BNSF
1
2
3
4
5
N/A
Union Pacific
1
2
3
4
5
N/A
CSX
1
2
3
4
5
N/A
Norfolk Southern
1
2
3
4
5
N/A
Canadian National
1
2
3
4
5
N/A
Canadian Pacific
1
2
3
4
5
N/A
Kansas City Southern
1
2
3
4
5
N/A
22.
Have you shifted a significant percentage of your volumes from TL to Railroad, or Railroad to TL over the past six months?
% shifted from TL to Rail
NA
0%
1%
2%
3%
4%
5%
6%
7%
8%
9%
10%
11%
12%
13%
14%
15%
16%
17%
18%
19%
20%
21%
22%
23%
24%
25%
26%
27%
28%
29%
30%
31%
32%
33%
34%
35%
36%
37%
38%
39%
40%
41%
42%
43%
44%
45%
46%
47%
48%
49%
50%
51%
52%
53%
54%
55%
56%
57%
58%
59%
60%
61%
62%
63%
64%
65%
66%
67%
68%
69%
70%
71%
72%
73%
74%
75%
76%
77%
78%
79%
80%
81%
82%
83%
84%
85%
86%
87%
88%
89%
90%
91%
92%
93%
94%
95%
96%
97%
98%
99%
100%
% shifted from Rail to TL
NA
0%
1%
2%
3%
4%
5%
6%
7%
8%
9%
10%
11%
12%
13%
14%
15%
16%
17%
18%
19%
20%
21%
22%
23%
24%
25%
26%
27%
28%
29%
30%
31%
32%
33%
34%
35%
36%
37%
38%
39%
40%
41%
42%
43%
44%
45%
46%
47%
48%
49%
50%
51%
52%
53%
54%
55%
56%
57%
58%
59%
60%
61%
62%
63%
64%
65%
66%
67%
68%
69%
70%
71%
72%
73%
74%
75%
76%
77%
78%
79%
80%
81%
82%
83%
84%
85%
86%
87%
88%
89%
90%
91%
92%
93%
94%
95%
96%
97%
98%
99%
100%
23.
Going forward over the next 6-12 months, do you plan to shift a significant percentage of your volumes from TL to Railroad, or Railroad to TL?
% shifting from TL to Rail
NA
0%
1%
2%
3%
4%
5%
6%
7%
8%
9%
10%
11%
12%
13%
14%
15%
16%
17%
18%
19%
20%
21%
22%
23%
24%
25%
26%
27%
28%
29%
30%
31%
32%
33%
34%
35%
36%
37%
38%
39%
40%
41%
42%
43%
44%
45%
46%
47%
48%
49%
50%
51%
52%
53%
54%
55%
56%
57%
58%
59%
60%
61%
62%
63%
64%
65%
66%
67%
68%
69%
70%
71%
72%
73%
74%
75%
76%
77%
78%
79%
80%
81%
82%
83%
84%
85%
86%
87%
88%
89%
90%
91%
92%
93%
94%
95%
96%
97%
98%
99%
100%
% shifting from Rail to TL
NA
0%
1%
2%
3%
4%
5%
6%
7%
8%
9%
10%
11%
12%
13%
14%
15%
16%
17%
18%
19%
20%
21%
22%
23%
24%
25%
26%
27%
28%
29%
30%
31%
32%
33%
34%
35%
36%
37%
38%
39%
40%
41%
42%
43%
44%
45%
46%
47%
48%
49%
50%
51%
52%
53%
54%
55%
56%
57%
58%
59%
60%
61%
62%
63%
64%
65%
66%
67%
68%
69%
70%
71%
72%
73%
74%
75%
76%
77%
78%
79%
80%
81%
82%
83%
84%
85%
86%
87%
88%
89%
90%
91%
92%
93%
94%
95%
96%
97%
98%
99%
100%
24.
What change in average railroad rates (net of fuel surcharges) do you expect to pay over the next 12 months?
% Change over the next 12 months
Expected change (excluding fuel surcharges)
Up more than 6%
Up between 5% – 6%
Up between 4% – 5%
Up between 3% – 4%
Up between 2% – 3%
Up between 1% – 2%
Up between 0% – 1%
Flat
Down between 0% – 1%
Down between 1% – 2%
Down between 2% – 3%
Down between 3% – 4%
Down between 4% – 5%
Down between 5% – 6%
Down more than 6%
Not applicable
25.
Which railroads have been most aggressive in raising rates? Please rank the following from 1-7, with 1 being most aggressive and 7 being least aggressive in raising rates.
1
2
3
4
5
6
7
BNSF
Union Pacific
CSX
Norfolk Southern
Canadian National
Canadian Pacific
Kansas City Southern
26.
Where are your inventory levels currently at?
Materially above targeted levels
Somewhat above targeted levels
At targeted levels
Somewhat below targeted levels
Materially below targeted levels
27.
What are your current inventory levels compared to this time a year ago?
Higher by 10% or more than usual
Higher by less than 10%
Flat
Lower by less than 10%
Lower by more than 10%
Not applicable
28.
Currently, how do your safety stock levels compare to a year ago?
10% above a year ago
5% above a year ago
Flat
5% below a year ago
10% below a year ago
Not applicable
29.
Do you expect to ship more or less freight than normal in the next quarter compared to recent years because of inventory build-up?
Yes, substantially less shipping activity than typical during this time of year
Yes, somewhat less shipping activity than typical during this time of year
No, about the same shipping activity as is typical during this time of year
No, somewhat more shipping activity than typical during this time of year
No, substantially more shipping activity than typical during this time of year.
Not applicable
30.
By how much do you expect your international heavy airfreight rates (excluding fuel surcharges) to change over the next 12 months?
% Change over the next 12 months
Please select from drop-down
Less than -25%
-25%
-24%
-23%
-22%
-21%
-20%
-19%
-18%
-17%
-16%
-15%
-14%
-13%
-12%
-11%
-10%
-9%
-8%
-7%
-6%
-5%
-4%
-3%
-2%
-1%
Flat
1%
2%
3%
4%
5%
6%
7%
8%
9%
10%
11%
12%
13%
14%
15%
16%
17%
18%
19%
20%
21%
22%
23%
24%
25%
Greater than 25%
31.
By how much do you expect your ocean containership rates (excluding fuel surcharges) to change over the next 12 months?
% Change over the next 12 months
Please select from drop-down
Less than -50%
-50%
-49%
-48%
-47%
-46%
-45%
-44%
-43%
-42%
-41%
-40%
-39%
-38%
-37%
-36%
-35%
-34%
-33%
-32%
-31%
-30%
-29%
-28%
-27%
-26%
-25%
-24%
-23%
-22%
-21%
-20%
-19%
-18%
-17%
-16%
-15%
-14%
-13%
-12%
-11%
-10%
-9%
-8%
-7%
-6%
-5%
-4%
-3%
-2%
-1%
Flat
1%
2%
3%
4%
5%
6%
7%
8%
9%
10%
11%
12%
13%
14%
15%
16%
17%
18%
19%
20%
21%
22%
23%
24%
25%
26%
27%
28%
29%
30%
31%
32%
33%
34%
35%
36%
37%
38%
39%
40%
41%
42%
43%
44%
45%
46%
47%
48%
49%
50%
Greater than 50%
32.
Going forward over the next 12 months, do you plan to shift a significant percentage of your volumes from air to ocean, or ocean to air?
% Change
% shifting volumes from ocean to air
N/A
0%
1%
2%
3%
4%
5%
6%
7%
8%
9%
10%
11%
12%
13%
14%
15%
16%
17%
18%
19%
20%
21%
22%
23%
24%
25%
26%
27%
28%
29%
30%
31%
32%
33%
34%
35%
36%
37%
38%
39%
40%
41%
42%
43%
44%
45%
46%
47%
48%
49%
50%
51%
52%
53%
54%
55%
56%
57%
58%
59%
60%
61%
62%
63%
64%
65%
66%
67%
68%
69%
70%
71%
72%
73%
74%
75%
76%
77%
78%
79%
80%
81%
82%
83%
84%
85%
86%
87%
88%
89%
90%
91%
92%
93%
94%
95%
96%
97%
98%
99%
100%
% shifting volumes from air to ocean
N/A
0%
1%
2%
3%
4%
5%
6%
7%
8%
9%
10%
11%
12%
13%
14%
15%
16%
17%
18%
19%
20%
21%
22%
23%
24%
25%
26%
27%
28%
29%
30%
31%
32%
33%
34%
35%
36%
37%
38%
39%
40%
41%
42%
43%
44%
45%
46%
47%
48%
49%
50%
51%
52%
53%
54%
55%
56%
57%
58%
59%
60%
61%
62%
63%
64%
65%
66%
67%
68%
69%
70%
71%
72%
73%
74%
75%
76%
77%
78%
79%
80%
81%
82%
83%
84%
85%
86%
87%
88%
89%
90%
91%
92%
93%
94%
95%
96%
97%
98%
99%
100%
33.
Which of the following changes do you expect to make going forward with respect to your Truckload spend? Please select all that apply
Plan to shift more business to larger carriers
Plan to shift more business to smaller and medium-sized carriers
Plan to consolidate my group of core carriers
Plan to expand my group of core carriers
Plan to increase my use of truck brokerage
Plan to decrease my use of truck brokerage
Plan to increase my use of Dedicated
Plan to reduce my use of Dedicated
Other (please specify)
34.
Going forward over the next 6-12 months, do you plan to shift a significant percentage of your volumes between TL and LTL carriers?
% shifting from TL to LTL
NA
0%
1%
2%
3%
4%
5%
6%
7%
8%
9%
10%
11%
12%
13%
14%
15%
16%
17%
18%
19%
20%
21%
22%
23%
24%
25%
26%
27%
28%
29%
30%
31%
32%
33%
34%
35%
36%
37%
38%
39%
40%
41%
42%
43%
44%
45%
46%
47%
48%
49%
50%
51%
52%
53%
54%
55%
56%
57%
58%
59%
60%
61%
62%
63%
64%
65%
66%
67%
68%
69%
70%
71%
72%
73%
74%
75%
76%
77%
78%
79%
80%
81%
82%
83%
84%
85%
86%
87%
88%
89%
90%
91%
92%
93%
94%
95%
96%
97%
98%
99%
100%
% shifting from LTL to TL
NA
0%
1%
2%
3%
4%
5%
6%
7%
8%
9%
10%
11%
12%
13%
14%
15%
16%
17%
18%
19%
20%
21%
22%
23%
24%
25%
26%
27%
28%
29%
30%
31%
32%
33%
34%
35%
36%
37%
38%
39%
40%
41%
42%
43%
44%
45%
46%
47%
48%
49%
50%
51%
52%
53%
54%
55%
56%
57%
58%
59%
60%
61%
62%
63%
64%
65%
66%
67%
68%
69%
70%
71%
72%
73%
74%
75%
76%
77%
78%
79%
80%
81%
82%
83%
84%
85%
86%
87%
88%
89%
90%
91%
92%
93%
94%
95%
96%
97%
98%
99%
100%
35.
What % of your small package volumes are currently going through UPS, FedEx, DHL, the U.S. Postal Service and regional carriers. What market share changes do you expect over the next two years?
Current split
2 years from now
% share with UPS
N/A
0%
1%
2%
3%
4%
5%
6%
7%
8%
9%
10%
11%
12%
13%
14%
15%
16%
17%
18%
19%
20%
21%
22%
23%
24%
25%
26%
27%
28%
29%
30%
31%
32%
33%
34%
35%
36%
37%
38%
39%
40%
41%
42%
43%
44%
45%
46%
47%
48%
49%
50%
51%
52%
53%
54%
55%
56%
57%
58%
59%
60%
61%
62%
63%
64%
65%
66%
67%
68%
69%
70%
71%
72%
73%
74%
75%
76%
77%
78%
79%
80%
81%
82%
83%
84%
85%
86%
87%
88%
89%
90%
91%
92%
93%
94%
95%
96%
97%
98%
99%
100%
N/A
0%
1%
2%
3%
4%
5%
6%
7%
8%
9%
10%
11%
12%
13%
14%
15%
16%
17%
18%
19%
20%
21%
22%
23%
24%
25%
26%
27%
28%
29%
30%
31%
32%
33%
34%
35%
36%
37%
38%
39%
40%
41%
42%
43%
44%
45%
46%
47%
48%
49%
50%
51%
52%
53%
54%
55%
56%
57%
58%
59%
60%
61%
62%
63%
64%
65%
66%
67%
68%
69%
70%
71%
72%
73%
74%
75%
76%
77%
78%
79%
80%
81%
82%
83%
84%
85%
86%
87%
88%
89%
90%
91%
92%
93%
94%
95%
96%
97%
98%
99%
100%
% share with FedEx
N/A
0%
1%
2%
3%
4%
5%
6%
7%
8%
9%
10%
11%
12%
13%
14%
15%
16%
17%
18%
19%
20%
21%
22%
23%
24%
25%
26%
27%
28%
29%
30%
31%
32%
33%
34%
35%
36%
37%
38%
39%
40%
41%
42%
43%
44%
45%
46%
47%
48%
49%
50%
51%
52%
53%
54%
55%
56%
57%
58%
59%
60%
61%
62%
63%
64%
65%
66%
67%
68%
69%
70%
71%
72%
73%
74%
75%
76%
77%
78%
79%
80%
81%
82%
83%
84%
85%
86%
87%
88%
89%
90%
91%
92%
93%
94%
95%
96%
97%
98%
99%
100%
N/A
0%
1%
2%
3%
4%
5%
6%
7%
8%
9%
10%
11%
12%
13%
14%
15%
16%
17%
18%
19%
20%
21%
22%
23%
24%
25%
26%
27%
28%
29%
30%
31%
32%
33%
34%
35%
36%
37%
38%
39%
40%
41%
42%
43%
44%
45%
46%
47%
48%
49%
50%
51%
52%
53%
54%
55%
56%
57%
58%
59%
60%
61%
62%
63%
64%
65%
66%
67%
68%
69%
70%
71%
72%
73%
74%
75%
76%
77%
78%
79%
80%
81%
82%
83%
84%
85%
86%
87%
88%
89%
90%
91%
92%
93%
94%
95%
96%
97%
98%
99%
100%
% share with DHL
N/A
0%
1%
2%
3%
4%
5%
6%
7%
8%
9%
10%
11%
12%
13%
14%
15%
16%
17%
18%
19%
20%
21%
22%
23%
24%
25%
26%
27%
28%
29%
30%
31%
32%
33%
34%
35%
36%
37%
38%
39%
40%
41%
42%
43%
44%
45%
46%
47%
48%
49%
50%
51%
52%
53%
54%
55%
56%
57%
58%
59%
60%
61%
62%
63%
64%
65%
66%
67%
68%
69%
70%
71%
72%
73%
74%
75%
76%
77%
78%
79%
80%
81%
82%
83%
84%
85%
86%
87%
88%
89%
90%
91%
92%
93%
94%
95%
96%
97%
98%
99%
100%
N/A
0%
1%
2%
3%
4%
5%
6%
7%
8%
9%
10%
11%
12%
13%
14%
15%
16%
17%
18%
19%
20%
21%
22%
23%
24%
25%
26%
27%
28%
29%
30%
31%
32%
33%
34%
35%
36%
37%
38%
39%
40%
41%
42%
43%
44%
45%
46%
47%
48%
49%
50%
51%
52%
53%
54%
55%
56%
57%
58%
59%
60%
61%
62%
63%
64%
65%
66%
67%
68%
69%
70%
71%
72%
73%
74%
75%
76%
77%
78%
79%
80%
81%
82%
83%
84%
85%
86%
87%
88%
89%
90%
91%
92%
93%
94%
95%
96%
97%
98%
99%
100%
% share with the U.S. Postal Service
N/A
0%
1%
2%
3%
4%
5%
6%
7%
8%
9%
10%
11%
12%
13%
14%
15%
16%
17%
18%
19%
20%
21%
22%
23%
24%
25%
26%
27%
28%
29%
30%
31%
32%
33%
34%
35%
36%
37%
38%
39%
40%
41%
42%
43%
44%
45%
46%
47%
48%
49%
50%
51%
52%
53%
54%
55%
56%
57%
58%
59%
60%
61%
62%
63%
64%
65%
66%
67%
68%
69%
70%
71%
72%
73%
74%
75%
76%
77%
78%
79%
80%
81%
82%
83%
84%
85%
86%
87%
88%
89%
90%
91%
92%
93%
94%
95%
96%
97%
98%
99%
100%
N/A
0%
1%
2%
3%
4%
5%
6%
7%
8%
9%
10%
11%
12%
13%
14%
15%
16%
17%
18%
19%
20%
21%
22%
23%
24%
25%
26%
27%
28%
29%
30%
31%
32%
33%
34%
35%
36%
37%
38%
39%
40%
41%
42%
43%
44%
45%
46%
47%
48%
49%
50%
51%
52%
53%
54%
55%
56%
57%
58%
59%
60%
61%
62%
63%
64%
65%
66%
67%
68%
69%
70%
71%
72%
73%
74%
75%
76%
77%
78%
79%
80%
81%
82%
83%
84%
85%
86%
87%
88%
89%
90%
91%
92%
93%
94%
95%
96%
97%
98%
99%
100%
% share with regional carriers
N/A
0%
1%
2%
3%
4%
5%
6%
7%
8%
9%
10%
11%
12%
13%
14%
15%
16%
17%
18%
19%
20%
21%
22%
23%
24%
25%
26%
27%
28%
29%
30%
31%
32%
33%
34%
35%
36%
37%
38%
39%
40%
41%
42%
43%
44%
45%
46%
47%
48%
49%
50%
51%
52%
53%
54%
55%
56%
57%
58%
59%
60%
61%
62%
63%
64%
65%
66%
67%
68%
69%
70%
71%
72%
73%
74%
75%
76%
77%
78%
79%
80%
81%
82%
83%
84%
85%
86%
87%
88%
89%
90%
91%
92%
93%
94%
95%
96%
97%
98%
99%
100%
N/A
0%
1%
2%
3%
4%
5%
6%
7%
8%
9%
10%
11%
12%
13%
14%
15%
16%
17%
18%
19%
20%
21%
22%
23%
24%
25%
26%
27%
28%
29%
30%
31%
32%
33%
34%
35%
36%
37%
38%
39%
40%
41%
42%
43%
44%
45%
46%
47%
48%
49%
50%
51%
52%
53%
54%
55%
56%
57%
58%
59%
60%
61%
62%
63%
64%
65%
66%
67%
68%
69%
70%
71%
72%
73%
74%
75%
76%
77%
78%
79%
80%
81%
82%
83%
84%
85%
86%
87%
88%
89%
90%
91%
92%
93%
94%
95%
96%
97%
98%
99%
100%
36.
Following XPO's acquisition of Con-way, do you expect to shift any of your freight to other LTL carriers?
Not a customer of Con-way.
No changes, planning to keep all existing freight with Con-way
I will shift <10% of my freight away from Con-way
I will shift 11-25% of my freight away from Con-way
I will shift 26%-50% of my freight away from Con-way
I will shift more than 50% of my freight away from Con-way
I will shift more business to Con-way (now XPO) from other LTL carriers
If you are planning to shift freight away, which LTL operators would you consider?
37.
Where rails and trucks compete, how much cheaper are your railroad transportation costs, on average, compared to comparable truckload movements?
Rails cheaper than trucks by
0%
1%
2%
3%
4%
5%
6%
7%
8%
9%
10%
11%
12%
13%
14%
15%
16%
17%
18%
19%
20%
21%
22%
23%
24%
25%
26%
27%
28%
29%
30%
Rail rates are currently more expensive than truck rates
N/A
38.
When do you expect the government's ELD (electronic logging device) mandate will begin to impact TL capacity?
4Q:15
1H:16
2H:16
1H:17
2H:17
2018 or later
No impact
39.
Do you expect the ELD mandate will have an impact on your TL rates and pricing negotiations in 2016? How about 2017?
2016
2017
Please answer Yes or No
Yes
No
Yes
No
40.
With the Panama Canal expansion nearing completion, what percent of your total ocean shipments do you expect to move through East/Gulf coast vs. West coast ports over time? What is your current split between the ports?
West Coast Ports
East/Gulf Coast Ports
Current
N/A
0%
1%
2%
3%
4%
5%
6%
7%
8%
9%
10%
11%
12%
13%
14%
15%
16%
17%
18%
19%
20%
21%
22%
23%
24%
25%
26%
27%
28%
29%
30%
31%
32%
33%
34%
35%
36%
37%
38%
39%
40%
41%
42%
43%
44%
45%
46%
47%
48%
49%
50%
51%
52%
53%
54%
55%
56%
57%
58%
59%
60%
61%
62%
63%
64%
65%
66%
67%
68%
69%
70%
71%
72%
73%
74%
75%
76%
77%
78%
79%
80%
81%
82%
83%
84%
85%
86%
87%
88%
89%
90%
91%
92%
93%
94%
95%
96%
97%
98%
99%
100%
N/A
0%
1%
2%
3%
4%
5%
6%
7%
8%
9%
10%
11%
12%
13%
14%
15%
16%
17%
18%
19%
20%
21%
22%
23%
24%
25%
26%
27%
28%
29%
30%
31%
32%
33%
34%
35%
36%
37%
38%
39%
40%
41%
42%
43%
44%
45%
46%
47%
48%
49%
50%
51%
52%
53%
54%
55%
56%
57%
58%
59%
60%
61%
62%
63%
64%
65%
66%
67%
68%
69%
70%
71%
72%
73%
74%
75%
76%
77%
78%
79%
80%
81%
82%
83%
84%
85%
86%
87%
88%
89%
90%
91%
92%
93%
94%
95%
96%
97%
98%
99%
100%
Long-Term
N/A
0%
1%
2%
3%
4%
5%
6%
7%
8%
9%
10%
11%
12%
13%
14%
15%
16%
17%
18%
19%
20%
21%
22%
23%
24%
25%
26%
27%
28%
29%
30%
31%
32%
33%
34%
35%
36%
37%
38%
39%
40%
41%
42%
43%
44%
45%
46%
47%
48%
49%
50%
51%
52%
53%
54%
55%
56%
57%
58%
59%
60%
61%
62%
63%
64%
65%
66%
67%
68%
69%
70%
71%
72%
73%
74%
75%
76%
77%
78%
79%
80%
81%
82%
83%
84%
85%
86%
87%
88%
89%
90%
91%
92%
93%
94%
95%
96%
97%
98%
99%
100%
N/A
0%
1%
2%
3%
4%
5%
6%
7%
8%
9%
10%
11%
12%
13%
14%
15%
16%
17%
18%
19%
20%
21%
22%
23%
24%
25%
26%
27%
28%
29%
30%
31%
32%
33%
34%
35%
36%
37%
38%
39%
40%
41%
42%
43%
44%
45%
46%
47%
48%
49%
50%
51%
52%
53%
54%
55%
56%
57%
58%
59%
60%
61%
62%
63%
64%
65%
66%
67%
68%
69%
70%
71%
72%
73%
74%
75%
76%
77%
78%
79%
80%
81%
82%
83%
84%
85%
86%
87%
88%
89%
90%
91%
92%
93%
94%
95%
96%
97%
98%
99%
100%
Other (please specify)
41.
Thank you for taking the time to fill out this survery. We encourage you to leave any questions, comments, feedback, etc. here.
