Radiation Oncology Patient Satisfaction Survey Part 1

Part 1

We are committed to providing the best in cancer care to our community and your feedback is essential. Please take a few minutes to complete this survey relating to the care and services you were provided while receiving radiation treatment at the Carle Cancer Institute Normal. Your responses are very important to us. Your time and feedback is appreciated.

Question Title

* 1. Ease and timeliness of scheduling my appointment

Poor

Fair

Good

Excellent

N/A

Poor

Fair

Good

Excellent

N/A

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* 2. The wait time in the office for my physician visit

Poor

Fair

Good

Excellent

N/A

Poor

Fair

Good

Excellent

N/A

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* 3. Explanation of my care provided by the nursing staff

Poor

Fair

Good

Excellent

N/A

Poor

Fair

Good

Excellent

N/A

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* 4. Adequacy of explanation of what to expect during my radiation therapy

Poor

Fair

Good

Excellent

N/A

Poor

Fair

Good

Excellent

N/A

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* 5. Information and instructions given by my care providers on how to manage side effects

Poor

Fair

Good

Excellent

N/A

Poor

Fair

Good

Excellent

N/A

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* 6. Friendliness, helpfulness and professionalism displayed by the front office staff

Poor

Fair

Good

Excellent

N/A

Poor

Fair

Good

Excellent

N/A

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* 7. Friendliness, helpfulness and professionalism displayed by the Chaplain

Poor

Fair

Good

Excellent

N/A

Poor

Fair

Good

Excellent

N/A

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* 8. Friendliness, helpfulness and professionalism displayed by the Dietitian

Poor

Fair

Good

Excellent

N/A

Poor

Fair

Good

Excellent

N/A

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* 9. Friendliness, helpfulness and professionalism displayed by the Financial Navigator

Poor

Fair

Good Excellent

N/A

Poor

Fair

Good Excellent

N/A

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* 10. Friendliness, helpfulness and professionalism displayed by PET/CT staff

Poor

Fair

Good

Excellent

N/A

Poor

Fair

Good

Excellent

N/A