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* 1. Overall, how would you rate the service you have received from Planning?

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* 2. How would you rate the following aspects of our work:

  Excellent Good Adequate Poor Unacceptable
Understanding your requirements
Communicating clearly & effectively
Keeping you informed of progress
Meeting timescales
Responding promptly to problems
Professionalism & helpfulness of our people

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* 3. How satisfied were you with the overall level of Customer Service provided by Planning

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* 4. Have you visited the Planning section of the Council’s website?

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* 5. Please share with us any final thoughts or suggestions about how we could improve our Planning service to our customers

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