2019 NOLN Fast Lube Operator Survey (Full)

Shop Profile

1.How many U.S. facilities do you operate?(Required.)

2.City/state where your company is headquartered?

3.In what state(s) do you operate?

4.Which best describes your job title?(Required.)

Owner

Manager

Technician

Other (please specify)

5.Select the statements that are true for your business:(Required.)

50% or more of my revenue comes from oil changes and quick maintenance services (45 min or less)

I have a carwash

I do auto repairs

My stores are independent

My stores are franchised

I buy my products independently

I buy products through my franchise program

I have purchasing rights

6.Years in business?

7.How many bays do you have?

8.Where do your customers wait?

In their cars

In the waiting room

9.In answering this survey, I:

Used actual numbers from system-generated reports

Estimated based on my experience

10.How many employees read NOLN each month per store?

11.Please enter your contact information

Name

Title/Company

Address

Address 2

City/Town

State/Province

ZIP/Postal Code

Country

Email Address

Phone Number