Music Streaming - Recording Problems

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* 1. What would you like to report?

Tagging problems

Cutting problems

Audio problem in recorded file

Recording doesn't start, audio signal is not detected

Recording cancels or stops prematurely

Recording fails, Audials shows "Failed" and a red exclamation mark

Other

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* 2. From which source (music streaming service) are you trying to record?

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* 3. Which recording method have you used for the recording?

App

play in app

remote control (drag&drop / paste URL)

Website

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* 4. What application did you use?

Application installed by Windows Store

Application installed by running Installer

Website of streaming service

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* 5. Describe the problem here with your own words (used streaming service, used recording method, provide track/album/playlist URL which did not work for you if possible, description of steps you followed to reproduce the reported issue, received behaviour/error message):

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* 6. What are you recording, or trying to record?

Music (short pieces, few minutes length)

Long audio piece (classical concerts, operas, etc.)

Audiobook

Livestream

Album

Playlist with mixed artists/diverse music

Other

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* 7. When does the problem occur?

At normal recording speed

At higher speed recording

At both speeds

No answer

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* 8. How often does the problem occur?

Always, for all recordings

For many recordings

For some recordings

Sometimes or randomly

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* 9. Your Audials complete version number:

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* 10. What operating system do you use?

Windows 11

Windows 10

older Windows systems

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* 11. Your email address (optional):

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