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Palo Alto Swim & Sport Annual Survey (2026)

Thank you for taking the time to provide feedback on your experience at Palo Alto Swim and Sport.

We're always looking to improve our services and we value your input. The more information you provide, the better we can serve you. Thank you again!
1.What is your ZIP code? (Enter 5-digit zip code; for example, 94301 or 94303)
2.In 2026, which Palo Alto Swim & Sport program(s) did you and/or your family participate in? (Choose all that apply)
3.How do you typically hear about programs and activities at the pool?
4.As a direct result of participating at the pool, I (or my child) feel closer to my community.
5.My (or my child’s) participation in aquatics programs supports a healthy lifestyle.
6.My participation (or my child’s participation) in aquatics programs contributes to my (child’s) individual growth and development.
7.In 2026, my child's swim lessons were covered by a youth scholarship from Beyond Barriers Athletic Foundation?
8.Overall, how satisfied are you with our lifeguards?
9.How would you rate the safety measures in place while participating in programs at the pool?
10.Overall, how satisfied are you with the consistency of the water quality of the pools?
11.Overall, how satisfied are you with the general cleanliness of the pool deck and outside facilities?
12.Overall, how satisfied are you with our locker rooms and showers in terms of cleanliness, amenities and space?
13.Overall, how satisfied are you with the front desk customer service?
14.Overall, how satisfied are you with our level of communication at Palo Alto Swim & Sport?
15.Overall, how satisfied are you with our online presence and website experience?
16.Considering your experience with Palo Alto Swim and Sport, how likely are you to recommend Palo Alto Swim and Sport to a friend? (0 is not at all likely, 10 is extremely likely)
17.What can we do to improve your experience at Palo Alto Swim & Sport?