Introduction

COMPLETE OUR SURVEY AND HAVE A CHANCE TO WIN ONE OF THREE $50 GIFT CARDS.
 
The Callander Public Library is conducting a Service Review to evaluate the current library service and identify library services that would benefit the community based on community need.  To help with the review, we need your input – regardless of whether you’re a frequent user, an occasional user, or if you have never before darkened our doors (or internet portal)! 
 
We want to ensure that we plan for our Library's future growth and development.  This will include an opportunity for you to provide feedback on:
 
  • our facilities;
  • our collections and online resources;
  • our programs and services;
  • the technology we use;
  • the partnerships we have with other community organizations; and
  • new and innovative things we might do in future to better serve our community.
This is where you come in.  This survey is an opportunity for you to give us your thoughts about all of the above (and more, if you so choose).  This online survey is entirely CONFIDENTIAL – the firm we have retained to assist us (TCI Management Consultants, specialists in library and cultural planning, in association with Beth Ross Associates and other library specialists) will protect all personally identifiable information.  
 
The survey should take you only about 10-15 minutes to complete.  The survey will be open until September 29, 2023 and may be completed by more than one member of each household. Once you have started the survey, please continue until the end, otherwise your survey responses will have to be re-entered.
 
As a thank you for your participation, eligible respondents* have the option of being entered into a draw for one of three $50 gift cards to be spent at Foodland in Callander.  The prize winners will be announced weekly and you will be eligible for subsequent draws depending on when you complete your survey.
 
Should you have any questions at all about the Service Review project itself, please do not hesitate to contact me directly at the coordinates below.  Or, if you have questions about the survey specifically, contact Greg Young, the Project Director at TCI Management Consultants.
 
Your participation helps keep our library system strong, relevant and responsive! Thank you!
 
Sincerely,
 
Melissa Sones
CEO
Callander Public Library
(705) 752-2544
melissa@callanderpubliclibrary.ca
 
Greg Young
Project Director
TCI Management Consultants
416-515-2705
gyoung@consulttci.com
 
*Note:  You must have fully completed the survey and cannot be employed by the Municipality of Callander, the Callander Public Library or be a member of the Library Board or Council.
 
4% of survey complete.

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