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City of Lebanon Public Communications Survey

The City of Lebanon is seeking public input to help improve how we communicate with our residents. This survey focuses on communication related to City services which include the Lebanon Public Library, Lebanon Senior Center, LINX Transit, Parks, Public Works, Police, Courts, Utility Billing, Planning, Engineering, and Administrative Departments. Your input will help City staff and Council plan more effectively to meet the community’s communication needs.
1.How do you usually find out about City news, updates, or events?
Check all that apply.
2.Which of the following City communication resources have you used in the past year?
Check all that apply.
3.How easy is it for you to find information about City services, programs, or events?
4.If you answered Somewhat Difficult or Difficult to question #3, please tell us why.
5.How would you rate the usefulness of the City's resources you have used in the past year?
6.If you answered Poor or Very Poor to question #5, please tell us why.
7.What barriers, if any, prevent you from accessing City information or services? Check all that apply.
8.Overall, how satisfied are you with the City's efforts to keep you informed?
9.Do you have any suggestions for how we can improve communication?
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