Surprise Fire-Medical Customer Survey

Question Title

* 1. What type of service did you receive? (check all that apply)

Ambulance Services

Fire-EMS Services

Public Education

New Construction Inspection

Annual Safety Inspection

Crisis Response

Other (please specify)

Question Title

* 2. Were the services Surprise Fire-Medical provided prompt and professional?

Beyond Expectation

Met Expectation

Did Not Meet Expectation

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* 3. Did the service we provided take care of your needs?

Beyond Expectation

Met Expectation

Did Not Meet Expectation

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* 4. Please rate the department member’s competence, courtesy and concern for your needs?

Beyond Expectation

Met Expectation

Did Not Meet Expectation

Question Title

* 5. How would you rate our overall performance?

Beyond Expectation

Met Expectation

Did Not Meet Expectation

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* 6. What additional services would you like to see your Fire-Medical department provide?

Question Title

* 7. Please identify any positive aspects from your interaction with the Surprise Fire-Medical Department (exceptional services or individuals) and/or ways we can improve our service.