Customer Support Feedback Survey Thanks for taking this survey! We will use your feedback to improve our home phone service and provide better support. Question Title * 1. Select the topic your issue falls under Number Transferring Faulty Hardware Confusing Setup Call Performance/Quality Billing Features (Voicemail, caller ID, etc.) Other (please specify) Question Title * 2. Rate the severity of the issue(s) you have experienced (1 = Minor Inconvenience, 5 = Unable to use service) 1 2 3 4 5 Question Title * 3. How have you tried to resolve your issue? Submitting a support request online Calling Fongo Reading help articles on Fongo's Website Self-troubleshooting Other (please specify) Question Title * 4. What's the current status of your issue? Resolved Fully Resolved Partially Currently working with support team No response from support team Left Unresolved Question Title * 5. Please provide any further details regarding your experience trying to resolve the issue: Done