It's a New Year & We Want to Hear from You!

We appreciate your time to share your feedback and thoughts with us... We always loving hearing from our customers - both new and loyal!

As a token of our appreciation, you will receive a coupon for 15% off your next Totally Thomas Town purchase upon completion of the survey. You can also be entered into a draw for one of three Totally Thomas Town gift cards (1st prize = $100, 2nd prize = $75, 3rd prize = $50)! Gift card cannot be combined with sales, promotions, coupon codes or offers.

One survey entry per person only. Survey closes February 15, 2023 (5:00 pm PST), draw date will be February 16, 2023.

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* 1. How did you hear about Totally Thomas Town?

Google search

Friends/family

Instagram

Facebook

TikTok

Twitter

YouTube unboxing

Other (please specify)

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* 2. How many times have you (ever) shopped with us online?

Never

1-2 times

3-5 times

6-10 times

Too many times to count, I'm a regular customer!

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* 3. Which items(s) have you previously purchased from us? Please check all that apply.

Wooden trains, tracks, stations, etc.

Trackmaster & TOMY

ERTL & Bandai

Take n Play/Adventures

Minis

Capsule Plarail

BRIO

Not applicable

Other (please specify)

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* 4. Please let us know your level of satisfaction with Totally Thomas Town's:

	Extremely satisfied	Very satisfied	Satisfied	Slightly satisfied	Not at all satisfied	N/A
Product selection	Product selection Extremely satisfied	Product selection Very satisfied	Product selection Satisfied	Product selection Slightly satisfied	Product selection Not at all satisfied	Product selection N/A
Prices	Prices Extremely satisfied	Prices Very satisfied	Prices Satisfied	Prices Slightly satisfied	Prices Not at all satisfied	Prices N/A
Shipping rates	Shipping rates Extremely satisfied	Shipping rates Very satisfied	Shipping rates Satisfied	Shipping rates Slightly satisfied	Shipping rates Not at all satisfied	Shipping rates N/A
Frequency of sales	Frequency of sales Extremely satisfied	Frequency of sales Very satisfied	Frequency of sales Satisfied	Frequency of sales Slightly satisfied	Frequency of sales Not at all satisfied	Frequency of sales N/A
Website (ease of use)	Website (ease of use) Extremely satisfied	Website (ease of use) Very satisfied	Website (ease of use) Satisfied	Website (ease of use) Slightly satisfied	Website (ease of use) Not at all satisfied	Website (ease of use) N/A
Packaging for orders	Packaging for orders Extremely satisfied	Packaging for orders Very satisfied	Packaging for orders Satisfied	Packaging for orders Slightly satisfied	Packaging for orders Not at all satisfied	Packaging for orders N/A

Comments

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* 5. Tell us how you hear about Totally Thomas Town's updates and sales. Please check all that apply.

Website

Email newsletter

Facebook

Instagram

Twitter

TikTok

Word of mouth

Comments

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* 6. Tell us how you would rate our content on social media!

	Excellent	Very good	Somewhat good	Poor	Very poor	Not Applicable
Instagram	Instagram Excellent	Instagram Very good	Instagram Somewhat good	Instagram Poor	Instagram Very poor	Instagram Not Applicable
Facebook	Facebook Excellent	Facebook Very good	Facebook Somewhat good	Facebook Poor	Facebook Very poor	Facebook Not Applicable
TikTok	TikTok Excellent	TikTok Very good	TikTok Somewhat good	TikTok Poor	TikTok Very poor	TikTok Not Applicable
YouTube	YouTube Excellent	YouTube Very good	YouTube Somewhat good	YouTube Poor	YouTube Very poor	YouTube Not Applicable
Twitter	Twitter Excellent	Twitter Very good	Twitter Somewhat good	Twitter Poor	Twitter Very poor	Twitter Not Applicable

Comments

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* 7. How often do you check our website?

Daily

Once a week

Once every 1-2 weeks

Once a month

Once a year

No regular interval, whenever I think of it

Other (please specify)

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* 8. How would you rate your shopping experience on our website out of 5 stars?

Comments

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* 9. Anything we aren't doing that you'd like to see?

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* 10. If you would like to be entered into a draw for one of three TTT gift card prizes (1st prize = $100, 2nd prize = $75, 3rd prize = $50), please enter your email address below. Draw date is February 16, 2023.

Your email address will not be shared for any purposes and will only be used to contact you if you are a draw prize winner. Draw prize winners (first name only) will be announced on TTT's social media.

First Name

Email Address

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* 11. Interested to hear about our upcoming sales and promotions? Leave us your email address to stay in the loop and receive updates!

Email Address