Provider and Clinician Directory Usability Survey

Alliance is committed to continuing to improve the usability of the web-based Provider and Clinician Directories for understandability and usefulness to prospective and current members as well as other stakeholders. This survey will help provide information to identify trends with any difficulty in its usefulness and ease of use. We appreciate your time and feedback in completing this survey.

Question Title

* 1. I am a:

Provider

Individual or Family Member

Partner/Stakeholder

Alliance Staff

Other

Question Title

* 2. Were you able to get the results you were looking for?

Yes

Comments

Question Title

* 3. The language used was clear and understandable

Strongly agree

Somewhat agree

Neither agree or disagree

Somewhat disagree

Strongly disagree

Strongly agree

Somewhat agree

Neither agree or disagree

Somewhat disagree

Strongly disagree

Comments

Question Title

* 4. It was clear how to use the drop-down menu choices, like "Service Type" or "Language" to get the results you were looking for

Strongly agree

Somewhat agree

Neither agree nor disagree

Somewhat disagree

Strongly disagree

Strongly agree

Somewhat agree

Neither agree nor disagree

Somewhat disagree

Strongly disagree

Comments

Question Title

* 5. The website clearly identifies how to access Provider and Clinician Directory in additional languages

Yes

Unknown

Comments

Provider and Clinician Directory Usability Survey

Question Title

* 1. I am a:

Question Title

* 2. Were you able to get the results you were looking for?

Question Title

* 3. The language used was clear and understandable

Question Title

* 4. It was clear how to use the drop-down menu choices, like "Service Type" or "Language" to get the results you were looking for

Question Title

* 5. The website clearly identifies how to access Provider and Clinician Directory in additional languages

Question Title

* 6. Suggestions for improvement of the directory