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Customer Satisfaction Survey Template
1.
How would you rate the quality of the service that you received from the Victoria Disability Resource Centre?
Very high quality
High quality
Neither high nor low quality
Low quality
Very low quality
None of the above
2.
How well did our services meet your needs?
Extremely well
Very well
Somewhat well
Not so well
Not at all well
None of the above
3.
Which of the following words would you use to describe our services? Select all that apply.
Reliable
High quality
Useful
Unique
Impractical
Ineffective
Poor quality
Unreliable
Other (please specify)
4.
Overall, how satisfied or dissatisfied are you with the Victoria Disability Resource Centre?
Very satisfied
Somewhat satisfied
Neither satisfied nor dissatisfied
Somewhat dissatisfied
Very dissatisfied
5.
How likely are you to use our services again?
Extremely likely
Very likely
Somewhat likely
Not so likely
Not at all likely
6.
On a scale of 0 to 10,
How likely is it that you would recommend the Victoria Disability Resource Centre to a friend or colleague?
0 for Not at all likely, 10 for Extremely likely
Not at all likely
Extremely likely
0
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7.
Do you have any other comments, questions, or concerns?
8.
If you would like a follow up please enter your email address
Current Progress,
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