Madison CountySatisfaction Survey

Thank you for giving us the opportunity to serve you better. Please help us by taking a few minutes to tell us about the service that you have received so far. Your answers are confidential and anonymous. Thank you for your assistance in helping us serve you better.

	1 - Strongly Disagree	2	3	4	5	6	7	8	9	10 - Strongly Agree
The service(s) I received was done in a timely manner	The service(s) I received was done in a timely manner 1 - Strongly Disagree	The service(s) I received was done in a timely manner 2	The service(s) I received was done in a timely manner 3	The service(s) I received was done in a timely manner 4	The service(s) I received was done in a timely manner 5	The service(s) I received was done in a timely manner 6	The service(s) I received was done in a timely manner 7	The service(s) I received was done in a timely manner 8	The service(s) I received was done in a timely manner 9	The service(s) I received was done in a timely manner 10 - Strongly Agree
The employee(s) I interacted with was courteous and professional	The employee(s) I interacted with was courteous and professional 1 - Strongly Disagree	The employee(s) I interacted with was courteous and professional 2	The employee(s) I interacted with was courteous and professional 3	The employee(s) I interacted with was courteous and professional 4	The employee(s) I interacted with was courteous and professional 5	The employee(s) I interacted with was courteous and professional 6	The employee(s) I interacted with was courteous and professional 7	The employee(s) I interacted with was courteous and professional 8	The employee(s) I interacted with was courteous and professional 9	The employee(s) I interacted with was courteous and professional 10 - Strongly Agree
I am satisfied with the service(s) provided to me by this department/program	I am satisfied with the service(s) provided to me by this department/program 1 - Strongly Disagree	I am satisfied with the service(s) provided to me by this department/program 2	I am satisfied with the service(s) provided to me by this department/program 3	I am satisfied with the service(s) provided to me by this department/program 4	I am satisfied with the service(s) provided to me by this department/program 5	I am satisfied with the service(s) provided to me by this department/program 6	I am satisfied with the service(s) provided to me by this department/program 7	I am satisfied with the service(s) provided to me by this department/program 8	I am satisfied with the service(s) provided to me by this department/program 9	I am satisfied with the service(s) provided to me by this department/program 10 - Strongly Agree
I believe that Madison County provides good value to the community for the services it provides	I believe that Madison County provides good value to the community for the services it provides 1 - Strongly Disagree	I believe that Madison County provides good value to the community for the services it provides 2	I believe that Madison County provides good value to the community for the services it provides 3	I believe that Madison County provides good value to the community for the services it provides 4	I believe that Madison County provides good value to the community for the services it provides 5	I believe that Madison County provides good value to the community for the services it provides 6	I believe that Madison County provides good value to the community for the services it provides 7	I believe that Madison County provides good value to the community for the services it provides 8	I believe that Madison County provides good value to the community for the services it provides 9	I believe that Madison County provides good value to the community for the services it provides 10 - Strongly Agree
Overall, I am satisfied with the services provided by Madison County	Overall, I am satisfied with the services provided by Madison County 1 - Strongly Disagree	Overall, I am satisfied with the services provided by Madison County 2	Overall, I am satisfied with the services provided by Madison County 3	Overall, I am satisfied with the services provided by Madison County 4	Overall, I am satisfied with the services provided by Madison County 5	Overall, I am satisfied with the services provided by Madison County 6	Overall, I am satisfied with the services provided by Madison County 7	Overall, I am satisfied with the services provided by Madison County 8	Overall, I am satisfied with the services provided by Madison County 9	Overall, I am satisfied with the services provided by Madison County 10 - Strongly Agree
I am satisfied with the accessibility to county government services in Madison County	I am satisfied with the accessibility to county government services in Madison County 1 - Strongly Disagree	I am satisfied with the accessibility to county government services in Madison County 2	I am satisfied with the accessibility to county government services in Madison County 3	I am satisfied with the accessibility to county government services in Madison County 4	I am satisfied with the accessibility to county government services in Madison County 5	I am satisfied with the accessibility to county government services in Madison County 6	I am satisfied with the accessibility to county government services in Madison County 7	I am satisfied with the accessibility to county government services in Madison County 8	I am satisfied with the accessibility to county government services in Madison County 9	I am satisfied with the accessibility to county government services in Madison County 10 - Strongly Agree

1 - Strongly Disagree

10 - Strongly Agree

The service(s) I received was done in a timely manner

The service(s) I received was done in a timely manner 1 - Strongly Disagree

The service(s) I received was done in a timely manner 2

The service(s) I received was done in a timely manner 3

The service(s) I received was done in a timely manner 4

The service(s) I received was done in a timely manner 5

The service(s) I received was done in a timely manner 6

The service(s) I received was done in a timely manner 7

The service(s) I received was done in a timely manner 8

The service(s) I received was done in a timely manner 9

The service(s) I received was done in a timely manner 10 - Strongly Agree

The employee(s) I interacted with was courteous and professional

The employee(s) I interacted with was courteous and professional 1 - Strongly Disagree

The employee(s) I interacted with was courteous and professional 2

The employee(s) I interacted with was courteous and professional 3

The employee(s) I interacted with was courteous and professional 4

The employee(s) I interacted with was courteous and professional 5

The employee(s) I interacted with was courteous and professional 6

The employee(s) I interacted with was courteous and professional 7

The employee(s) I interacted with was courteous and professional 8

The employee(s) I interacted with was courteous and professional 9

The employee(s) I interacted with was courteous and professional 10 - Strongly Agree

I am satisfied with the service(s) provided to me by this department/program

I am satisfied with the service(s) provided to me by this department/program 1 - Strongly Disagree

I am satisfied with the service(s) provided to me by this department/program 2

I am satisfied with the service(s) provided to me by this department/program 3

I am satisfied with the service(s) provided to me by this department/program 4

I am satisfied with the service(s) provided to me by this department/program 5

I am satisfied with the service(s) provided to me by this department/program 6

I am satisfied with the service(s) provided to me by this department/program 7

I am satisfied with the service(s) provided to me by this department/program 8

I am satisfied with the service(s) provided to me by this department/program 9

I am satisfied with the service(s) provided to me by this department/program 10 - Strongly Agree

I believe that Madison County provides good value to the community for the services it provides

I believe that Madison County provides good value to the community for the services it provides 1 - Strongly Disagree

I believe that Madison County provides good value to the community for the services it provides 2

I believe that Madison County provides good value to the community for the services it provides 3

I believe that Madison County provides good value to the community for the services it provides 4

I believe that Madison County provides good value to the community for the services it provides 5

I believe that Madison County provides good value to the community for the services it provides 6

I believe that Madison County provides good value to the community for the services it provides 7

I believe that Madison County provides good value to the community for the services it provides 8

I believe that Madison County provides good value to the community for the services it provides 9

I believe that Madison County provides good value to the community for the services it provides 10 - Strongly Agree

Overall, I am satisfied with the services provided by Madison County

Overall, I am satisfied with the services provided by Madison County 1 - Strongly Disagree

Overall, I am satisfied with the services provided by Madison County 2

Overall, I am satisfied with the services provided by Madison County 3

Overall, I am satisfied with the services provided by Madison County 4

Overall, I am satisfied with the services provided by Madison County 5

Overall, I am satisfied with the services provided by Madison County 6

Overall, I am satisfied with the services provided by Madison County 7

Overall, I am satisfied with the services provided by Madison County 8

Overall, I am satisfied with the services provided by Madison County 9

Overall, I am satisfied with the services provided by Madison County 10 - Strongly Agree

I am satisfied with the accessibility to county government services in Madison County

I am satisfied with the accessibility to county government services in Madison County 1 - Strongly Disagree

I am satisfied with the accessibility to county government services in Madison County 2

I am satisfied with the accessibility to county government services in Madison County 3

I am satisfied with the accessibility to county government services in Madison County 4

I am satisfied with the accessibility to county government services in Madison County 5

I am satisfied with the accessibility to county government services in Madison County 6

I am satisfied with the accessibility to county government services in Madison County 7

I am satisfied with the accessibility to county government services in Madison County 8

I am satisfied with the accessibility to county government services in Madison County 9

I am satisfied with the accessibility to county government services in Madison County 10 - Strongly Agree

Madison County
Satisfaction Survey

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* 1. Which department/office/program did you visit or What service did you receive recently?

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* 2. Please rate the following statements on a scale between 1 and 10; where 1 is “strongly disagree” and 10 is “strongly agree”. Please check only one for each statement.

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* 3. Please provide any additional comments