1. Satisfaction Survey

We are committed to monitoring the quality of the service and product we provide, as part of our commitment to continual process improvement and to ensure you receive the best possible service and product.

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* 1. Please rate the following aspects of our work.

  Unacceptable Poor Adequate Good Excellent
Understanding your requirements?
Communicating clearly and effectively?
Keeping you informed of progress?
The timeliness of responses to your requests?
Working with you and your team?
Providing value for money?
Responding promptly to challenges?
Meeting overall project objectives?
Knowledge level of our team member?

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* 2. Overall, how do you rate the quality of our...

  Unacceptable Poor Adequate Good Excellent
Service
Product

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* 3. Overall, our performance is...

  Getting much worse Getting worse Staying about the same Getting better Getting much better N/A 1st Time Client
Please select

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* 4. Based on our performance, how likely is it that you will use us in the future?

  Very unlikely Unlikely Somewhat likely Very likely Certain
Please select

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* 5. Which services did you use?

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* 6. How many years have you been a client?

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* 7. Contact Information

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