AV/Technology Self-Audit Questionnaire Question Title * 1. How are Technology/AV Services provided within your venue? Internal Staff Outsourced Provider Combination of both OK Question Title * 2. How do you track Technology/AV revenues and expenses? Within another department as a single line item for each In a separate P&L statement with multiple revenue and cost categories We don't track these revenues or costs seperately OK Question Title * 3. Who is responsible for budgeting CapEx funds for AV Technology equipment and systems? Finance IT/AV Food & Beverage Engineering/Facilities Management Don't Know OK Question Title * 4. Do the AV and presentation systems in your venue meet your current brand standards? Yes No We don't have any current brand standards Don't Know OK Question Title * 5. Who on property is responsible for the non-event AV systems such as background music in the F&B outlets, public spaces, Spa, etc? Engineering/Facilities Management AV/IT Each outlet is responsible for their own systems Don't Know / Not Assigned OK Question Title * 6. How is preventative maintenance of built-in AV systems and equipment handled? Repairs are made when an asset or system fails We have a service contract with a local vendor Don't Know OK Question Title * 7. Is there a formal request and tracking process for service and repair of AV technology equipment and systems? Yes, a software-based service ticketing system Yes, a formal process is in place and tracked manually No, repairs are handled on an as-needed basis Don't Know OK Question Title * 8. What percentage of meetings/events at your venue require basic presentation support (computer display and microphones) versus advanced support (video recording, streaming, concert sound and lighting)? Nearly 100% basic services About 90% basic with occasional requests for advanced services About 75% basic and 25% advanced services 50% or more of our meetings/events request advanced services OK Question Title * 9. Do your AV/Technology services reflect the same level of quality and service as the rest of your offerings? Yes No Don't Know OK Question Title * 10. Please provide your venue and contact information. Name Company Email Address OK DONE