Continuing to be Me

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* 1. Why is the term ‘Challenging Behaviours’ problematic? (hard to work with?)

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* 2. What are some of the reasons behind difficult communications with residents?

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* 3. Give one example of ‘best approach’ towards a resident?

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* 4. What other questions do you have about this topic?

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* 5. What rating would you give this training out of 10? (10 being the best)

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