Ladies World Annual Member Survey

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* 1. How far do you work and live from our club?

  Less than 3 miles 3 to 10 miles 10 or more miles
Home
Work

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* 2. What was MOST important to you when you were checking out health clubs?

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* 3. What is your personal income?

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* 4. When you started looking for a Health Club, where did you look FIRST?

  Ask a friend or relative Phone Book Newspaper Internet/ Websites Visit clubs
1st
2nd
3rd
4th
5th

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* 5. When searching for a Health Club, would you rather get more information by:

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* 6. How long were you thinking about health and fitness before you joined our health club?

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* 7. Other than ours, how many Clubs have you belonged to in the last 10 years?

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* 8. How would you describe the appearance of the gym, equipment, and staff.

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* 9. How do you rate our cleanliness?

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* 10. How would you rate our staff and customer service?

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* 11. How do we stack up to your expectations?

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* 12. What do you like MOST about this gym?

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* 13. What would you change most about our health club to make it better?

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* 14. How many times a week do you work out with us? (on average)

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* 15. Have you used our Personal Training?

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* 16. How likely are you to refer a friend, family member or associate to join our club?

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* 17. In your own words, tell us what you think about our club. Your honesty is both anonymous and appreciated.

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