To assist the horticulture exports progress weekend support, please complete the below survey.

HEICC is currently discussing the commercial requirement for weekend support and how it could provide the service to horticulture exporters without creating unnecessary expense to industry.  If there is enough demand to warrant having officers either 'on call' or full day, it may considered by the Department of Agriculture and Water Resources.

The key objective of this survey is to gain insight from industry participants engaged in export. The results of this survey will be reviewed by the HEICC committee and be instrumental in trial services commencing for industry.  

This survey will close 30 November 2015.

All personal information provided will remain confidential and will not be published.  

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* 1. For the purpose of this survey only, what is your company name?

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* 2. Please enter your full name as the participant.

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* 3. What kind of business are you?

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* 4. What region/s do you require export inspection services?

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* 5. What commodities do you trade?

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* 6. Do you export directly to:

  Yes No
Interstate
Non-Protocol Markets eg Singapore and Hong Kong
Protocol Markets

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* 7. Does the RESPONSE TIME to request for inspections meet your commercial requirements?

  In sea freight? In air freight?
Poor
Fair
Good
Very good
Excellent

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* 8. What AVERAGE RESPONSE TIMES do your customers require from order dispatch to delivery?

  Days Hours
Sea freight
Air freight

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* 9. What RESPONSE TIMES do you require from DoA from inspection date to phyto being released to meet your customer's requirements?

  Days Hours
Sea freight
Air freight

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* 10. If you could use an AOs for your weekend inspections and DoA support weekends with oncall support for phyto approvals, would you have weekend shipments?

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* 11. Do you currently have an AO you could utilise for weekend inspections in your region?

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* 12. Which months would you potentially use weekend support for phyto sign off by DoA if AOs were able to sign off for all markets?

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* 13. Do you find entomologists available for export sufficient at airports?

T