Summer Virtual Program Evaluation for Youth Centers

Thank you for taking part in our virtual programs this summer! We have a few questions to ask so we can make future virtual programs even better. Thank you.

YOUTH COMPLETE:

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* 1. Your age

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* 2. What do you think about?

	Great	OK	Poor
The hours provided for virtual programs	The hours provided for virtual programs Great	The hours provided for virtual programs OK	The hours provided for virtual programs Poor
Staff friendliness	Staff friendliness Great	Staff friendliness OK	Staff friendliness Poor
Staff helpfulness	Staff helpfulness Great	Staff helpfulness OK	Staff helpfulness Poor
Overall program	Overall program Great	Overall program OK	Overall program Poor

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* 3. Please explain any poor items:

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* 4. Please rate your overall customer service with the program using a 1 to 10 scale (where 1 is poor, 5 is neutral and 10 is excellent):

	1	2	3	4	5	6	7	8	9	10
Rating	Rating 1	Rating 2	Rating 3	Rating 4	Rating 5	Rating 6	Rating 7	Rating 8	Rating 9	Rating 10

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* 5. What hours do you prefer for virtual programming? Check all that apply:

10 am - 3 pm

12 pm - 4 pm

1 pm - 5 pm

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* 6. Did you have fun?

Yes

No (please comment)

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* 7. How many virtual programs did you participate in this summer?

Every day

1-4 times a week

Several times a month

Sometimes

Just a few times

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* 8. How did you find out about this program?

Fun Times

Someone told me about it

Flyer

Web site

Facebook

Other (please specify)

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* 9. What was the one thing you liked the best about the virtual programs?

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* 10. What would you like to see us do next time we have this program?

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* 11. If we continue virtual with the after school program, what other things would you like to see offered?

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* 12. Anything else you would like to tell us about?

PARENT COMPLETE:

Summer Virtual Program Evaluation for Youth Centers

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* 1. Your age

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* 2. What do you think about?

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* 3. Please explain any poor items:

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* 4. Please rate your overall customer service with the program using a 1 to 10 scale (where 1 is poor, 5 is neutral and 10 is excellent):

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* 5. What hours do you prefer for virtual programming? Check all that apply:

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* 6. Did you have fun?

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* 7. How many virtual programs did you participate in this summer?

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* 8. How did you find out about this program?

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* 9. What was the one thing you liked the best about the virtual programs?

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* 10. What would you like to see us do next time we have this program?

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* 11. If we continue virtual with the after school program, what other things would you like to see offered?

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* 12. Anything else you would like to tell us about?

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* 13. How did the virtual programming work for you?

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* 14. Please list your name/initials if we can use your comments (from question #13) in future promotions: