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Digital Business Adoption Questionnaire
2.
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1.
Which statement best describes the status of digital business in your company?
(Required.)
We have had a digital business program for 3 or more years
We have had a digital business program for 1 to 3 years
We have had a digital business program for less than a year
We are just about to launch a digital business program
We have no current plans to engage in digital business
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2.
Please select the top drivers for digital business in your company. Up to 3 selections.
(Required.)
Customer experience improvement
Cost containment
Process improvement
Innovation
Strategy
Revenue Growth
Competitive pressure
Risk mitigation
Compliance
Productivity Improvement
Survival
Other (please specify)
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3.
What is the current status of the following technologies within your digital business program? Answer all.
(Required.)
No Plans To Implement
Considering Implementing
Plan to Implement this year
Already Implemented
Advanced Analytics
No Plans To Implement
Considering Implementing
Plan to Implement this year
Already Implemented
Artificial Intelligence
No Plans To Implement
Considering Implementing
Plan to Implement this year
Already Implemented
Digital Business Platform
No Plans To Implement
Considering Implementing
Plan to Implement this year
Already Implemented
Internet of Things
No Plans To Implement
Considering Implementing
Plan to Implement this year
Already Implemented
Process Analytics
No Plans To Implement
Considering Implementing
Plan to Implement this year
Already Implemented
Process Mining
No Plans To Implement
Considering Implementing
Plan to Implement this year
Already Implemented
Robotic Process Automation
No Plans To Implement
Considering Implementing
Plan to Implement this year
Already Implemented
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4.
Please identify the top skills needed for your digital business program? Up to 3 selections.
(Required.)
Business Analysis
Business Process Management
Change Management
Data Science
Design Thinking
Agile Development
Digital Business Strategy
Operational Excellence
Project Management
Other (please specify)
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5.
What are (or have been) the BIGGEST barriers to adoption of digital business in your organization? Up to 3 selections.
(Required.)
Lack of executive support
Lack of budget
Lack of resources
Lack of customer focus
Lack of BPM skills
Lack of digital business skills
Lack of IT engagement
Weak business case
Tools were too difficult to use
Other (please specify)
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6.
Who is driving digital business in your organization? Up to 3 selections.
(Required.)
Chief Executive Officer
Chief Information Officer
Chief Digital Officer
Chief Marketing Officer
Chief Customer Officer
Chief Operating Officer
Process Improvement/BPM Group
Digital Strategy Director
Digital Product Manager
Director of Operational Excellence
Enterprise Architects
Business Analysts
Project Managers
Other (please specify)