1.Is the way this policy and appendices are written clear and easy to read for residents? Please answer yes/ no and add comments.

2.Is there anything you feel is missing from this policy?

3.Improvements under appendix 1 and 2, do not require our permission which is a change in our approach. What do you think of this new process? Does this make it easier for residents?

4.West Kent will take on the repairs responsibility for improvements if in line with the Maintaining Your Home policy – previously improvements were always the resident’s responsibility. What do you think of this change?

5.Please add any other comments or feedback in the box below.