E 9-1-1 Survey Question Title * 1. Was your call to 9-1-1 answered in a timely fashion? Yes No Question Title * 2. How many times did the phone ring? Question Title * 3. Was the 9-1-1 operator professional in dealing with your call? Yes No Question Title * 4. Was she/he courteous? Yes No Question Title * 5. Did she/he seem confident and knowledgeable? Yes No Question Title * 6. If your call was transferred, were you transferred to the appropriate department or agency? Yes No Question Title * 7. How would you rate the overall 9-1-1 service? Above expectations Meets expectations Below expectations Question Title * 8. How would you improve our services? Question Title * 9. Do you have any questions about 9-1-1? Question Title * 10. Please feel free to comment on any area of concern. Done