This survey is being sent to you because you are a member of a user experience group within Wolters Kluwer, and we would like to get your input on the maturity of WK UX efforts. Please complete the following survey before Wednesday, May 9.

Thank you for your time and participation--Tom Callaghan

* 1. In which UX group are you?

* 2. What year was your UX program established?

* 3. Besides Reed-Elsevier/ LexisNexis and Thompson Reuters, who are your biggest competitors?

* 4. Indicate the degree to which you agree that the following parameters belong in WK's UX Maturity Model.

  1- Strongly Disagree 2- Disagree 3- Somewhat Disagree 4- Neutral 5- Somewhat Agree 6- Agree 7- Strongly Agree
UX team has marketing, management, and development skills
Showcase projects
Sponsors: Executive Champion | SVP | VP
Dedicated budget
Enterprise Knowledge Management
Written UX strategy/roadmap
Defined UX roles, responsibilities, milestones
Professional UX Staff (VP | Dir | Certified | Vendor)
UX affects corporate strategy
Common corporate tools
Corporate UCD methodology (metrics & goals)
UX training and mentoring programs
Accessibility program (Section 508)
Unique UX job descriptions and performance management

* 5. Indicate what parameter(s) you would add to the matrix.

* 6. Select the level(s) of your specific individuals who act as Champions of UX.

* 7. Does your UX group have the following?

  No Somewhat Yes
Written UX strategy/roadmap
Dedicated budget
UX training and mentoring programs
Corporate UCD methodology (metrics & goals)
Defined UX roles, responsibilities, milestones
Showcase projects
Common corporate tools
Enterprise Knowledge Management
Accessibility program (Section 508)
UX affects corporate strategy
Unique UX job descriptions and performance management
UX team has marketing, management, and development skills

* 8. At what UX Maturity Model stage would you say your group is most often?

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