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Service User Questionnaire

Thank you for taking part in this survey. Your feedback helps us improve our services and make sure we’re meeting the needs of our community. All responses are confidential and anonymous.

1.What services do you currently use at Mind in Harrow?
2.Have these services made a positive difference in your life?
3.Has your mental health improved since using our services?
4.If it has improved, could you tell us how?
5.Since using our services, have you gone on to do anything you are proud of?
6.We want to ensure all people who use our services feel safe. Can you tell us if you feel safe when attending Mind in Harrow services?
7.And if you had a safeguarding concern, do you know how to report that concern?
8.Are there any specific risks you are concerned about right now?
9.How would you describe the staff and volunteers you’ve interacted with? (Tick all that apply)
10.Can you tell us what we are doing well, and what we are doing better now than before?
11.Is there anything we could do differently to improve your experience with Mind in Harrow?
12.What services could we provide to support you in the future?
13.Is there anything else you would like us to know or want to share with us about Mind in Harrow?
Thank you for taking part in this survey. Your feedback is invaluable to us and helps us improve our services and ensure we’re meeting the needs of our community.

To show our appreciation, we will be drawing names, and you may win a £20 voucher.
14.Would you like to be entred into a £20 prize draw?
15.If you answered, yes for the above question. Please put your name, email or phone number in the comment box below.