Delaware River and Bay Authority Police Department Citizen Survey

Delaware River and Bay Authority Police Department Citizen Survey
Purpose Statement:

Our organization is committed to public service, crime prevention, and highway safety.


Mission Statement:

The Delaware River and Bay Authority Police Department is committed to protecting and serving our patrons, the Authority, and its employees. Our mission is accomplished by a highly-motivated, expertly-trained group of men and women, who are personally committed to public service, crime prevention, and highway safety. To carry out our mission, we subscribe to four organizational values: integrity, fairness, competency, and accountability.

In the interest of improving services to the public, the Delaware River and Bay Authority Police Department conducts this ongoing citizen survey to evaluate public attitudes and opinions pertaining to the level of law enforcement services provided. We ask that you take 5 to 10 minutes of your time to complete this survey and return it to us. The results will be used to identify specific ways to serve the public.

We would like to thank you in advance for your participation in this survey. We sincerely appreciate your assistance.

* 1. Please enter your 5-Digit Zip Code.

* 2. What is your age category?

* 3. What is your race or ethnic origin?

* 4. What is your gender?

* 5. Which category below best describes the nature of your contact with the Delaware River and Bay Authority Police Department?

* 6. Based on your most recent contact with the Delaware River and Bay Authority Police:
(Please answer only if you had personal contact with an employee of the Delaware River and Bay Authority Police)

  Strongly Agree Agree Disagree Strongly Disagree No Opinion
The DRBA officer or employee was very courteous
The DRBA officer or employee treated me fairly
The DRBA officer or employee was helpful
The DRBA officer or employee was professional
The DRBA officer or employee was competent
The DRBA officer or employee was knowledgeble

* 7. If you were stopped for a traffic violation, did the DRBA officer explain the violation promptly and clearly?

* 8. Based on your recent experience with the Delaware River and Bay Authority Police, please rate the overall quality of service provided.

* 9. The Delaware River and Bay Authority is committed to providing the traveling public with safe and secure facilities. 

Please rank from 1 (most serious) to 10 (least serious) the following threats to your safety and security on the Delaware River and Bay Authority Highways and properties.

* 10. Please list any concerns you wish to address.  Also, provide any recommendations and/or suggestions for improving our services.

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