University at Buffalo Office of the Registrar Post-Call Survey

Hello, and thank you for agreeing to take our brief Office of the Registrar Post-Call Survey to assist us in improving the customer service experience and serving you better in the future.  Please answer the questions below to the best of your ability.  Your feedback is very important to us!

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* 1. Please provide us with your UB Person Number.  You are not required to provide your Person Number, but it will be helpful to better understand your needs and how we can better assist you when you contact our office in the future.  

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* 2. What was your approximate date of service?

Date / Time

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* 3. I contacted the Office of the Registrar by:

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* 4. My status with the University at Buffalo is:

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* 5. The Customer Service Agent assisting me was polite, courteous and respectful.

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* 6. The Customer Service Agent with whom I communicated answered my question(s), or provide me with additional information or resources to answer my question with a different office.

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* 7. How would you rate your overall experience contacting the Office of the Registrar?

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* 8. Please select which issue(s) you called our office to discuss.

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* 9. Please select which issues (if any) impacted your answers above.

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