Bureau Veritas Certification Survey

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* 1. Enter your details

Name

Company

Email Address

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* 2. How satisfied are you with the quality of Bureau Veritas quotation and with the time taken to receive a quotation ?

Very satisfied

Satisfied

Neither satisfied nor dissatisfied

Dissatisfied

Very dissatisfied

Comments

Audit Preparation

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* 3. How satisfied are you with the scheduling and planning of your audit?

Very Satisfied

Satisfied

Neither satisfied nor dissatisfied

Dissatisfied

Very dissatisfied

Comments

Audit Experience

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* 4. How satisfied are you with the following audit elements of your audit experience ?

	Very Satisfied	Satisfied	Neither Satisfied nor dissatisfied	Dissatisfied	Very Dissatisfied	N/A
Professionalism	Professionalism Very Satisfied	Professionalism Satisfied	Professionalism Neither Satisfied nor dissatisfied	Professionalism Dissatisfied	Professionalism Very Dissatisfied	Professionalism N/A
Punctuality & time management	Punctuality & time management Very Satisfied	Punctuality & time management Satisfied	Punctuality & time management Neither Satisfied nor dissatisfied	Punctuality & time management Dissatisfied	Punctuality & time management Very Dissatisfied	Punctuality & time management N/A
Coverage of audit scope	Coverage of audit scope Very Satisfied	Coverage of audit scope Satisfied	Coverage of audit scope Neither Satisfied nor dissatisfied	Coverage of audit scope Dissatisfied	Coverage of audit scope Very Dissatisfied	Coverage of audit scope N/A
Knowledge of your business sector	Knowledge of your business sector Very Satisfied	Knowledge of your business sector Satisfied	Knowledge of your business sector Neither Satisfied nor dissatisfied	Knowledge of your business sector Dissatisfied	Knowledge of your business sector Very Dissatisfied	Knowledge of your business sector N/A
Knowledge of audited standard(s)	Knowledge of audited standard(s) Very Satisfied	Knowledge of audited standard(s) Satisfied	Knowledge of audited standard(s) Neither Satisfied nor dissatisfied	Knowledge of audited standard(s) Dissatisfied	Knowledge of audited standard(s) Very Dissatisfied	Knowledge of audited standard(s) N/A
Adaptability and communication	Adaptability and communication Very Satisfied	Adaptability and communication Satisfied	Adaptability and communication Neither Satisfied nor dissatisfied	Adaptability and communication Dissatisfied	Adaptability and communication Very Dissatisfied	Adaptability and communication N/A
Non-conformities: clear, justified, agreed and verified	Non-conformities: clear, justified, agreed and verified Very Satisfied	Non-conformities: clear, justified, agreed and verified Satisfied	Non-conformities: clear, justified, agreed and verified Neither Satisfied nor dissatisfied	Non-conformities: clear, justified, agreed and verified Dissatisfied	Non-conformities: clear, justified, agreed and verified Very Dissatisfied	Non-conformities: clear, justified, agreed and verified N/A
Follow-up of audit activities	Follow-up of audit activities Very Satisfied	Follow-up of audit activities Satisfied	Follow-up of audit activities Neither Satisfied nor dissatisfied	Follow-up of audit activities Dissatisfied	Follow-up of audit activities Very Dissatisfied	Follow-up of audit activities N/A
Value added to your business	Value added to your business Very Satisfied	Value added to your business Satisfied	Value added to your business Neither Satisfied nor dissatisfied	Value added to your business Dissatisfied	Value added to your business Very Dissatisfied	Value added to your business N/A

Comments

Audit Deliverables

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* 5. How satisfied are you with the quality of audit report and with the time taken to issue the audit report ?

Very satisfied

Satisfied

Neither satisfied nor dissatisfied

Dissatisfied

Very dissatisfied

Comments

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* 6. How satisfied are you with the accuracy of your invoice?

Very satisfied

Satisfied

Neither satisfied nor dissatisfied

Dissatisfied

Very dissatisfied

Comments

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* 7. How likely is it that you would recommend Bureau Veritas Certification to a friend or colleague?

Not at all likely

Extremely likely

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* 8. Are there any new services that your company is interested in now such as additional ISO standard, supply chain risk management (Modern Slavery), assurance of ESG information, ISO19650 BIM, Product Certification?

Please specify

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* 9. How did you hear about Bureau Veritas ?

Historical relationship

Word of mouth

Internet

Newsletter

Trade shows / Events

Webinar

Sales Representatives

Consultants / Professionals

Associations

Others

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* 10. Do you use any other providers for auditing and certification services

Please specify