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* 1. How likely is it that you would recommend our company to a friend or colleague?

NOT AT ALL LIKELY
EXTREMELY LIKELY

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* 2. Overall, how satisfied or dissatisfied are you with our company?

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* 3. Which of the following words would you use to describe our products? Select all that apply.

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* 4. How well do our products meet your needs?

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* 5. How would you rate the quality of the product?

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* 6. How would you rate the value of the product?

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* 7. How responsive have we been to your questions or concerns about our products?

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* 8. How long have you been our customer?

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* 9. How likely are you to purchase our products again?

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* 10. What product(s) did you buy? Do you have any comments, problems, questions, or concerns?

T