* 1. How well did our staff work together to care for you?

* 2. How well did our paramedics listen to and address your concerns?

* 3. Given your location, did the ambulance arrive in a timely manner?

* 4. How satisfied were you with the care provided by our crew?

* 5. Degree to which the paramedics took your problem seriously

* 6. Alpena County residents receive a discount on copays and deductibles. Please share the extent to which the services provided were worth the fees charged?

* 7. Likelihood of recommending our service to others or specifying us for a subsequent transfer if needed

* 8. Cleanliness and condition of the ambulance?

* 9. Please share any additional comments here. If you would like us to follow up, include your contact information. If you'd like to discuss any comments or concerns, please feel free to contact Chief Bill Forbush at 354-1840 or billf@alpena.mi.us

* 10. Please provide date of service and run location or patient name so that we can address any concerns or opportunities for improvement. Thank you!

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