Pharmacist The Art of Difficult Conversation Education Assessment

Acute Pain Education Video

At the end of this assessment you will be re-directed to your certificate of completion. Please save a copy of this certificate for you records in the event you are audited by Licensure.

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* 1. Contact Information

Name

Email Address

Phone Number

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* 2. In addition to anger, heightened emotions in response to reducing or stopping opioid medications that can be seen in the patient include:

Fear

Grief

Panic

Sadness

All of the above

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* 3. If a patient leaves the appointment in a highly agitated state, the outcome of the appointment was a failure.

True

False

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* 4. Just as these situations and conversations can be highly triggering for our patients, they can be highly triggering for providers and the healthcare team as well.

True

False

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* 5. When utilizing Motivational Interviewing, providers and the healthcare team should:

Use empathy

Understand present and desired behavior

Avoid argumentation

Promote self-efficacy

All of the above