2019 Southern Illinois University Public Safety Survey

In an effort to provide the finest police service possible to our campus community, the SIU Carbondale Department of Public Safety is seeking your assistance. Please take a few minutes to complete this survey. The results will be tabulated to help measure our efforts of achieving our stated service goals and objectives. You may mail the completed survey to the SIU Carbondale Department of Public Safety, 1175 S. Washington Street, Carbondale, IL, 62901 or click submit to send it via e-mail.

Thank you,

Benjamin Newman, Chief of Police

	Excellent	Good	Fair	Poor	No Opinion
Ability to put you at ease	Ability to put you at ease Excellent	Ability to put you at ease Good	Ability to put you at ease Fair	Ability to put you at ease Poor	Ability to put you at ease No Opinion
Professional Conduct	Professional Conduct Excellent	Professional Conduct Good	Professional Conduct Fair	Professional Conduct Poor	Professional Conduct No Opinion
Knowledge	Knowledge Excellent	Knowledge Good	Knowledge Fair	Knowledge Poor	Knowledge No Opinion
Explanation of His/Her Actions	Explanation of His/Her Actions Excellent	Explanation of His/Her Actions Good	Explanation of His/Her Actions Fair	Explanation of His/Her Actions Poor	Explanation of His/Her Actions No Opinion
Helpfulness	Helpfulness Excellent	Helpfulness Good	Helpfulness Fair	Helpfulness Poor	Helpfulness No Opinion
Solving the Problem	Solving the Problem Excellent	Solving the Problem Good	Solving the Problem Fair	Solving the Problem Poor	Solving the Problem No Opinion
Sensitivity to Minority Groups	Sensitivity to Minority Groups Excellent	Sensitivity to Minority Groups Good	Sensitivity to Minority Groups Fair	Sensitivity to Minority Groups Poor	Sensitivity to Minority Groups No Opinion
Fairness	Fairness Excellent	Fairness Good	Fairness Fair	Fairness Poor	Fairness No Opinion
Overall Performance	Overall Performance Excellent	Overall Performance Good	Overall Performance Fair	Overall Performance Poor	Overall Performance No Opinion

Excellent

Good

Fair

Poor

No Opinion

Ability to put you at ease

Ability to put you at ease Excellent

Ability to put you at ease Good

Ability to put you at ease Fair

Ability to put you at ease Poor

Ability to put you at ease No Opinion

Professional Conduct

Professional Conduct Excellent

Professional Conduct Good

Professional Conduct Fair

Professional Conduct Poor

Professional Conduct No Opinion

Knowledge

Knowledge Excellent

Knowledge Good

Knowledge Fair

Knowledge Poor

Knowledge No Opinion

Explanation of His/Her Actions

Explanation of His/Her Actions Excellent

Explanation of His/Her Actions Good

Explanation of His/Her Actions Fair

Explanation of His/Her Actions Poor

Explanation of His/Her Actions No Opinion

Helpfulness

Helpfulness Excellent

Helpfulness Good

Helpfulness Fair

Helpfulness Poor

Helpfulness No Opinion

Solving the Problem

Solving the Problem Excellent

Solving the Problem Good

Solving the Problem Fair

Solving the Problem Poor

Solving the Problem No Opinion

Sensitivity to Minority Groups

Sensitivity to Minority Groups Excellent

Sensitivity to Minority Groups Good

Sensitivity to Minority Groups Fair

Sensitivity to Minority Groups Poor

Sensitivity to Minority Groups No Opinion

Fairness

Fairness Excellent

Fairness Good

Fairness Fair

Fairness Poor

Fairness No Opinion

Overall Performance

Overall Performance Excellent

Overall Performance Good

Overall Performance Fair

Overall Performance Poor

Overall Performance No Opinion

Excellent

Good

Fair

Poor

Excellent

Good

Fair

Poor

	Very Serious	Moderately Serious	Slightly Serious	Not a Problem	Don't Know
Car Horns/Stereos/Alarms	Car Horns/Stereos/Alarms Very Serious	Car Horns/Stereos/Alarms Moderately Serious	Car Horns/Stereos/Alarms Slightly Serious	Car Horns/Stereos/Alarms Not a Problem	Car Horns/Stereos/Alarms Don't Know
Speeding Cars/Screeching Tires	Speeding Cars/Screeching Tires Very Serious	Speeding Cars/Screeching Tires Moderately Serious	Speeding Cars/Screeching Tires Slightly Serious	Speeding Cars/Screeching Tires Not a Problem	Speeding Cars/Screeching Tires Don't Know
Visible Drug Possession and Use	Visible Drug Possession and Use Very Serious	Visible Drug Possession and Use Moderately Serious	Visible Drug Possession and Use Slightly Serious	Visible Drug Possession and Use Not a Problem	Visible Drug Possession and Use Don't Know
Pedestrian's Jay-walking	Pedestrian's Jay-walking Very Serious	Pedestrian's Jay-walking Moderately Serious	Pedestrian's Jay-walking Slightly Serious	Pedestrian's Jay-walking Not a Problem	Pedestrian's Jay-walking Don't Know
Cars not Yielding to Pedestrians	Cars not Yielding to Pedestrians Very Serious	Cars not Yielding to Pedestrians Moderately Serious	Cars not Yielding to Pedestrians Slightly Serious	Cars not Yielding to Pedestrians Not a Problem	Cars not Yielding to Pedestrians Don't Know
Bicycles Riding on Sidewalks	Bicycles Riding on Sidewalks Very Serious	Bicycles Riding on Sidewalks Moderately Serious	Bicycles Riding on Sidewalks Slightly Serious	Bicycles Riding on Sidewalks Not a Problem	Bicycles Riding on Sidewalks Don't Know
Inadequate Street Lighting	Inadequate Street Lighting Very Serious	Inadequate Street Lighting Moderately Serious	Inadequate Street Lighting Slightly Serious	Inadequate Street Lighting Not a Problem	Inadequate Street Lighting Don't Know
Public Drinking/Intoxication	Public Drinking/Intoxication Very Serious	Public Drinking/Intoxication Moderately Serious	Public Drinking/Intoxication Slightly Serious	Public Drinking/Intoxication Not a Problem	Public Drinking/Intoxication Don't Know
Burglary/House Break-ins	Burglary/House Break-ins Very Serious	Burglary/House Break-ins Moderately Serious	Burglary/House Break-ins Slightly Serious	Burglary/House Break-ins Not a Problem	Burglary/House Break-ins Don't Know
Assaults	Assaults Very Serious	Assaults Moderately Serious	Assaults Slightly Serious	Assaults Not a Problem	Assaults Don't Know
Domestic Violence	Domestic Violence Very Serious	Domestic Violence Moderately Serious	Domestic Violence Slightly Serious	Domestic Violence Not a Problem	Domestic Violence Don't Know
Graffiti	Graffiti Very Serious	Graffiti Moderately Serious	Graffiti Slightly Serious	Graffiti Not a Problem	Graffiti Don't Know
Unlawful Weapons Use	Unlawful Weapons Use Very Serious	Unlawful Weapons Use Moderately Serious	Unlawful Weapons Use Slightly Serious	Unlawful Weapons Use Not a Problem	Unlawful Weapons Use Don't Know
Property Theft	Property Theft Very Serious	Property Theft Moderately Serious	Property Theft Slightly Serious	Property Theft Not a Problem	Property Theft Don't Know
Organized Gangs	Organized Gangs Very Serious	Organized Gangs Moderately Serious	Organized Gangs Slightly Serious	Organized Gangs Not a Problem	Organized Gangs Don't Know
Drunk Driving	Drunk Driving Very Serious	Drunk Driving Moderately Serious	Drunk Driving Slightly Serious	Drunk Driving Not a Problem	Drunk Driving Don't Know
Credit Card/Check Fraud	Credit Card/Check Fraud Very Serious	Credit Card/Check Fraud Moderately Serious	Credit Card/Check Fraud Slightly Serious	Credit Card/Check Fraud Not a Problem	Credit Card/Check Fraud Don't Know
Computer/Internet Crimes	Computer/Internet Crimes Very Serious	Computer/Internet Crimes Moderately Serious	Computer/Internet Crimes Slightly Serious	Computer/Internet Crimes Not a Problem	Computer/Internet Crimes Don't Know
Harassing/Annoying Phone Calls	Harassing/Annoying Phone Calls Very Serious	Harassing/Annoying Phone Calls Moderately Serious	Harassing/Annoying Phone Calls Slightly Serious	Harassing/Annoying Phone Calls Not a Problem	Harassing/Annoying Phone Calls Don't Know
Vandalism	Vandalism Very Serious	Vandalism Moderately Serious	Vandalism Slightly Serious	Vandalism Not a Problem	Vandalism Don't Know

Very Serious

Moderately Serious

Slightly Serious

Not a Problem

Don't Know

Car Horns/Stereos/Alarms

Car Horns/Stereos/Alarms Very Serious

Car Horns/Stereos/Alarms Moderately Serious

Car Horns/Stereos/Alarms Slightly Serious

Car Horns/Stereos/Alarms Not a Problem

Car Horns/Stereos/Alarms Don't Know

Speeding Cars/Screeching Tires

Speeding Cars/Screeching Tires Very Serious

Speeding Cars/Screeching Tires Moderately Serious

Speeding Cars/Screeching Tires Slightly Serious

Speeding Cars/Screeching Tires Not a Problem

Speeding Cars/Screeching Tires Don't Know

Visible Drug Possession and Use

Visible Drug Possession and Use Very Serious

Visible Drug Possession and Use Moderately Serious

Visible Drug Possession and Use Slightly Serious

Visible Drug Possession and Use Not a Problem

Visible Drug Possession and Use Don't Know

Pedestrian's Jay-walking

Pedestrian's Jay-walking Very Serious

Pedestrian's Jay-walking Moderately Serious

Pedestrian's Jay-walking Slightly Serious

Pedestrian's Jay-walking Not a Problem

Pedestrian's Jay-walking Don't Know

Cars not Yielding to Pedestrians

Cars not Yielding to Pedestrians Very Serious

Cars not Yielding to Pedestrians Moderately Serious

Cars not Yielding to Pedestrians Slightly Serious

Cars not Yielding to Pedestrians Not a Problem

Cars not Yielding to Pedestrians Don't Know

Bicycles Riding on Sidewalks

Bicycles Riding on Sidewalks Very Serious

Bicycles Riding on Sidewalks Moderately Serious

Bicycles Riding on Sidewalks Slightly Serious

Bicycles Riding on Sidewalks Not a Problem

Bicycles Riding on Sidewalks Don't Know

Inadequate Street Lighting

Inadequate Street Lighting Very Serious

Inadequate Street Lighting Moderately Serious

Inadequate Street Lighting Slightly Serious

Inadequate Street Lighting Not a Problem

Inadequate Street Lighting Don't Know

Public Drinking/Intoxication

Public Drinking/Intoxication Very Serious

Public Drinking/Intoxication Moderately Serious

Public Drinking/Intoxication Slightly Serious

Public Drinking/Intoxication Not a Problem

Public Drinking/Intoxication Don't Know

Burglary/House Break-ins

Burglary/House Break-ins Very Serious

Burglary/House Break-ins Moderately Serious

Burglary/House Break-ins Slightly Serious

Burglary/House Break-ins Not a Problem

Burglary/House Break-ins Don't Know

Assaults

Assaults Very Serious

Assaults Moderately Serious

Assaults Slightly Serious

Assaults Not a Problem

Assaults Don't Know

Domestic Violence

Domestic Violence Very Serious

Domestic Violence Moderately Serious

Domestic Violence Slightly Serious

Domestic Violence Not a Problem

Domestic Violence Don't Know

Graffiti

Graffiti Very Serious

Graffiti Moderately Serious

Graffiti Slightly Serious

Graffiti Not a Problem

Graffiti Don't Know

Unlawful Weapons Use

Unlawful Weapons Use Very Serious

Unlawful Weapons Use Moderately Serious

Unlawful Weapons Use Slightly Serious

Unlawful Weapons Use Not a Problem

Unlawful Weapons Use Don't Know

Property Theft

Property Theft Very Serious

Property Theft Moderately Serious

Property Theft Slightly Serious

Property Theft Not a Problem

Property Theft Don't Know

Organized Gangs

Organized Gangs Very Serious

Organized Gangs Moderately Serious

Organized Gangs Slightly Serious

Organized Gangs Not a Problem

Organized Gangs Don't Know

Drunk Driving

Drunk Driving Very Serious

Drunk Driving Moderately Serious

Drunk Driving Slightly Serious

Drunk Driving Not a Problem

Drunk Driving Don't Know

Credit Card/Check Fraud

Credit Card/Check Fraud Very Serious

Credit Card/Check Fraud Moderately Serious

Credit Card/Check Fraud Slightly Serious

Credit Card/Check Fraud Not a Problem

Credit Card/Check Fraud Don't Know

Computer/Internet Crimes

Computer/Internet Crimes Very Serious

Computer/Internet Crimes Moderately Serious

Computer/Internet Crimes Slightly Serious

Computer/Internet Crimes Not a Problem

Computer/Internet Crimes Don't Know

Harassing/Annoying Phone Calls

Harassing/Annoying Phone Calls Very Serious

Harassing/Annoying Phone Calls Moderately Serious

Harassing/Annoying Phone Calls Slightly Serious

Harassing/Annoying Phone Calls Not a Problem

Harassing/Annoying Phone Calls Don't Know

Vandalism

Vandalism Very Serious

Vandalism Moderately Serious

Vandalism Slightly Serious

Vandalism Not a Problem

Vandalism Don't Know

2019 Southern Illinois University Public Safety Survey

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* 1. What was the nature of your most recent contact with the SIUC Department of Public Safety?

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* 2. Which of the following category of employee did you have contact?

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* 3. Based on your most recent contact, please rate the performance of the Department of Public Safety employee.

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* 4. Overall, how well do you feel the SIUC Department of Public Safety does in providing services to the community?

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* 5. How can we improve the quality of our service in the future?

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* 6. To what extent are the issues listed below a problem on the SIUC Campus?

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* 7. The Department of Public Safety understands connecting with the university community is a key part of the effectiveness of the agency. How can the Department improve these connections with the community and help build trust?

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* 8. Where do you live?

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* 9. Age:

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* 10. Race: