MS Ireland Website Feedback Survey

Thank you for participating in this survey. Your feedback is important to help us improve the usability and functionality of our MS Ireland website. The survey is 14 questions and should take approximately 5 minutes to complete. All responses are confidential. The survey results will be stored on the MS Ireland Survey Monkey database. Only summaries of the data and themes from open questions will be shared with our Digital Working Group, senior management and the board of MS Ireland.
1.What best describes you?(Required.)
2.What age group do you fall into?(Required.)
3.How often do you vist the MS Ireland Website?(Required.)
4.Please share the frequency you use the various sections of the MS Ireland website(Required.)
Frequently
Often
Sometimes
rarely
Never
Finding information about MS
Finding information about MS Ireland
Accessing support services
Donating
News
MS and Me Blog
Events
Latest Research
5.Please rate the MS Ireland website?(Required.)
Poor
Fair
Good
Very Good
Excellent
Ease of use
Attractiveness of design/appearance
Ease of finding information/services
Information that is clear and easy to understand
Accurate and up to date information
6.How likely are you to recommend the MS Ireland website?(Required.)
7.Are there any sections or features on the MS Ireland website that are difficult to navigate or interact with?(Required.)
8.Are there any sections or features on the MS Ireland website that are easy to navigate or interact with?(Required.)
9.Is the MS Ireland website easy to use on your mobile or tablet?(Required.)
10.Have you encountered any technical difficulties eg. slow loading, broken links on the MS Ireland website?(Required.)
11.Is the donation process easy to use on the MS Ireland website?(Required.)
12.What other MS or charity websites do you use? Do you have a favourite?(Required.)
13.What do you like most about the MS Ireland website?(Required.)
14.What would you like to see improved on the MS Ireland website?(Required.)
Thank you for completing the survey. Your feedback is invaluable and will help us make improvements to the MS Ireland website. If you have any further suggestions or comments, feel free to contact us at comms@ms-society.ie