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* 1. How happy are you with the services you were provided?

1 - Not at all happy 3 - Neutral 5 - Very happy
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i We adjusted the number you entered based on the slider’s scale.

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* 2. Were you fairly treated when you used our services?

1 - Not at all 3 - Sometimes 5 - All the time
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i We adjusted the number you entered based on the slider’s scale.

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* 3. Do you feel the services provided were suitable for your individual needs?

1 - Not at all 3 - Sometimes 5 - All the time
Clear
i We adjusted the number you entered based on the slider’s scale.

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* 4. Did you feel you could make choices about what you wanted to do so you could work towards your goals?

1 - Not at all 3 - Sometimes 5 - All the time
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i We adjusted the number you entered based on the slider’s scale.

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* 5. Were the services available to you explained clearly?

1 - Not at all 3 - Somewhat clearly 5 - Very clearly
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* 6. Were you informed about how to give feedback about the services you received?

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* 7. Do you feel that you could raise feedback or complaints freely and without fear?

1 - Not at all 3 - Unsure 5 - Absolutely
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i We adjusted the number you entered based on the slider’s scale.

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* 8. Do you feel that Joblink Plus respects and protects your rights to privacy and confidentiality?

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* 9. Do you feel that the disability services are managed well through Joblink Plus?

1 - Not at all 3 - Unsure 5 - Very well
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i We adjusted the number you entered based on the slider’s scale.

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* 10. If needed, were you assisted in accessing other services?

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* 11. Did you feel you were part of the community of Joblink Plus and were included in the service provided?

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* 12. Would you recommend Joblink Plus services to others?

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* 13. Which Joblink Plus office has been helping you?

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* 14. Your name (optional)

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* 15. Do you have any suggestions on how we can improve our disability services in the future?

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