* 1. How would you rate overall "wait time" in the lobby?

* 2. How would you rate the friendliness of the receptionist(s)?

* 3. How would you rate the friendliness of the technician?

* 4. How would you rate the knowledge level of the technician?

* 5. Please rate your interaction with the Veterinarian.

* 6. All of my questions/concerns/needs were addressed thoroughly and with compassion by the Veterinarian.

* 7. How would you rate the overall length of your appointment?

* 8. How would you rate the cleanliness of Shakopee Veterinary Clinic?

* 9. How likely are you to recommend our service to others?

* 10. Additional Feedback / Comments / Compliments. Your feedback is very valuable to us! Thank you

T