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Washington Banks Accessibility survey
1.
Name
2.
City and State
3.
Phone Number
4.
Email Address
5.
Type of screen access software used
6.
With whom do you bank?
Boeing Employees Credit Union (BECU)
Columbia Bank
Sterling Savings
Washington Federal
Washington Trust
Other (please specify)
7.
How do you access your account, e.g. website or mobile app?
8.
Have you experienced accessibility barriers when doing any of the following?
Logging into your account
Finding and checking balances
Accessing history of recent transactions
Reviewing electronic monthly statements
Completing transactions e.g. transferring funds, wiring funds, or making deposits
Any other online service
9.
For each box you checked in the previous question, please describe the accessibility barriers that you experienced
10.
Are there any services that are accessible on your bank's website, but inaccessible on the mobile app, or vice versa?
11.
Do you have any additional comments relating to accessibility of Boeing Employees Credit Union (BECU), Columbia Bank, Sterling Savings, Washington Federal, or Washington Trust
Current Progress,
0 of 11 answered