1. Service Characteristics

Please take a few minutes to complete this survey on the quality of service we provide. We welcome your feedback and appreciate your honesty. With your help, we hope to strengthen the bond between our clients.

* 1. Please rate the following questions.

  Excellent Above Average Average Below Average Poor N/A
The quality of our responses to your questions and concerns.
The timeliness of our response to your needs.
The knowledge level of our staff.
How well Child & Family Resources staff keeps you informed of changes.
How is our ability to anticipate your needs and provide assistance pro actively.
We are easy to work with.
The confidence you have in us to deliver the services that you require.
Overall, how do you rank our services to you.
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