ACMPE Article Assessment - 7 essential components of a high-performing physician enterprise

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* 1. Employee engagement must be elevated by establishing direct connections between each employee’s role and the organization’s mission. This is achieved by developing individual performance factors (IPFs) for each position that are linked to the key performance indicators (KPIs) established for each department. This is done by empowering employees and providing employees effective recognition.

True

False

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* 2. Effective physician governance and leadership must be established to accelerate sustainable performance improvement in the physician enterprise.

True

False

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* 3. The development of a data-driven accountability system is grounded in a deep operational understanding, using actionable performance metrics as tools to relentlessly drive continuous improvement… metrics are established for staff departments by linking their performance to their support of the line departments. This is done by _________________.

Monthly pizza parties

Developing and adding KPI’s and monthly accountability reports

Department-level performance checks and measuring results at the individual provider level

All of the above

B and C

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* 4. The high-performance infrastructure is composed of seven interdependent components focused on connecting culture, people, operations and financial factors within a data-driven environment. Instituting a high-performance infrastructure is an instant fix.

True

False

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* 5. Operational excellence serves as the foundation for financial and strategic success.

True

False

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* 6. An optional characteristic of high-performing organizations is the seamless delivery of services across the episode of care.

True

False