Skip to content

Cost of living survey

Your views will help us understand what support tenants need most
We know the rising cost of living is putting pressure on many households. Southway provides lots of support and advice to tenants affected. Find out more on our website.

This short survey is a chance for you to tell us how things are affecting you, what support would help, and what Southway could do better. Your answers will help us shape practical support for tenants and families.

You can skip any question you do not want to answer, apart from where we ask for your name and address. We're asking everyone who responds to the survey to share their name and address so we can check whether they're a tenant.

If you'd like someone from Southway to contact you to see whether we can support you with the cost of living, please let us know below and share your email address (if you have one) and phone number.

Thank you for taking part - every response to the survey will be entered into a prize draw for shopping vouchers. First prize is a £100 voucher and there are two runners-up prizes of £50 vouchers. The winners will be drawn when the survey has closed.
1.Name and home address (we ask this so we can check you are a Southway tenant).(Required.)
2.Postcode(Required.)
3.Would you like someone from Southway to contact you to see whether we can offer support with the cost of living? (Please tick one of the following)
Section 1: About your household
4.What is your age group?
5.Which option best describes your living situation?
6.How many people live in your household?
7.If there are children under 16 in your household please tell us how many
8.Which of the following best describes your current employment or financial situation?
Section 2: Income and finances
9.What are the main sources of income? (Select all that apply)
10.Compared to 12 months ago, is your household income:
11.How often do you have enough money to cover basic costs?
12.Is there anything affecting your income or finances that you'd like to tell us about?
Section 3: Household bills and expenses
How difficult is it to pay the following bills?
13.Energy
14.Food
15.Rent
16.Transport
17.What difficulties, if any, are you experiencing when trying to pay household bills?
Section 4: How are things affecting you?
18.In the last six months, have you? (Please tick all that apply)
19.How often do you worry about your finances?
20.How are rising costs affecting your day-to-day life and/or wellbeing? Please tell us in your own words.
Section 5: Support and advice
21.Are you aware of cost of living support services available to you from Southway or any other organisation?
22.Have you accessed cost of living support from Southway or any other organisation in the last year?
23.What support would help you most? (Select all that apply)
24.What cost of living support would you like from Southway, apart from what we already provide?
25.How could we provide support in a way that works better for you?
26.Please tell us if there's anything else you want to say to us or ask us about the cost of living.
How we will use your data

Southway is using SurveyMonkey to collect responses for this resident consultation digitally. The information you provide will be used to help us better understand our residents and ensure feedback is representative of our communities. We will process your data in accordance with Southway’s Privacy Policy and applicable UK data protection legislation. View SurveyMonkey’s Privacy Policy.