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Ambulatory Care (Walk-in / Appointments)

We are running a survey and would love your input. Please let us know what you think below. Thank you for participating!

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* 1. How long have you been receiving care at WIHCC?

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* 2. In the last 6 months, when you contacted WIHCC to get an appointment for care you needed right away, how often did you get an appointment as soon as you needed?

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* 3. In the last 6 months, when you made an appointment for a check-up or routine care, how often did you get an appointment as soon as you needed?

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* 4. In the last 6 months, when you contacted WIHCC during regular office hours, how often did you get an answer to your medical question the same day?

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* 5. In the last 6 months, how often did WIHCC providers explain things in a way that was easy to understand?

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* 6. In the last 6 months, how often did the provider listen carefully to you?

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* 7. In the last 6 months, how often did the provider seem to know the important information about your medical history?

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* 8. In the last 6 months, how often did the provider show respect for what you had to say?

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* 9. In the last 6 months, how often did the provider spend enough time with you?

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* 10. In the last 6 months, when a provider ordered a blood test, x-ray, or other tests for you, how often did someone from WIHCC follow up to give you the results?

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* 11. In the last 6 months, how often did you and someone from WIHCC talk about all the prescription medicines you were taking?

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* 12. In the last 6 months, how often were WIHCC staff (not providers) as helpful as you thought they should be?

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* 13. In the last 6 months, how often did WIHCC staff (not providers) treat you with courtesy and respect?

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* 14. How would you rate WIHCC provider?

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* 15. Do you have a primary care provider at WIHCC (your main provider who manages most of your medical issues)?

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