PhotoFlashDrive Customer Survey We want to continue doing our very best to help and would love to hear your feedback by completing this short 5 minute survey based on your most recent order. To thank you for your time, we'll enter you in a drawing for a $100 PhotoFlashDrive.com gift card. Question Title * 1. How would you rate your overall experience with PhotoFlashDrive? Very Dissatisfied Dissatisfied Neutral Satisfied Very Satisfied Very Dissatisfied Dissatisfied Neutral Satisfied Very Satisfied Question Title * 2. Was this your first time ordering with us? Yes No Question Title * 3. What product(s) did you purchase? (Check all that apply) Flash Drives Flash Drive Boxes Print/Album Boxes Wine Boxes PlayBook Video Player Drinkware/Glassware Bundles Studio Samples Other (please specify) Question Title * 4. Were there any products you were looking for that you couldn't find? List with detail. (Optional) Question Title * 5. Based on the products you received, how would you rate the... Very Dissatisfied Dissatisfied Neutral Satisfied Very Satisfied N/A Overall quality Overall quality Very Dissatisfied Overall quality Dissatisfied Overall quality Neutral Overall quality Satisfied Overall quality Very Satisfied Overall quality N/A Quality of color printing Quality of color printing Very Dissatisfied Quality of color printing Dissatisfied Quality of color printing Neutral Quality of color printing Satisfied Quality of color printing Very Satisfied Quality of color printing N/A Quality of laser engraving Quality of laser engraving Very Dissatisfied Quality of laser engraving Dissatisfied Quality of laser engraving Neutral Quality of laser engraving Satisfied Quality of laser engraving Very Satisfied Quality of laser engraving N/A Price Price Very Dissatisfied Price Dissatisfied Price Neutral Price Satisfied Price Very Satisfied Price N/A Value Value Very Dissatisfied Value Dissatisfied Value Neutral Value Satisfied Value Very Satisfied Value N/A Question Title * 6. Based on your overall experience, how would you rate... Very Dissatisfied Dissatisfied Neutral Satisfied Very Satisfied N/A Customer service Customer service Very Dissatisfied Customer service Dissatisfied Customer service Neutral Customer service Satisfied Customer service Very Satisfied Customer service N/A Product variety Product variety Very Dissatisfied Product variety Dissatisfied Product variety Neutral Product variety Satisfied Product variety Very Satisfied Product variety N/A Shipping price Shipping price Very Dissatisfied Shipping price Dissatisfied Shipping price Neutral Shipping price Satisfied Shipping price Very Satisfied Shipping price N/A Processing time Processing time Very Dissatisfied Processing time Dissatisfied Processing time Neutral Processing time Satisfied Processing time Very Satisfied Processing time N/A Shipment packaging Shipment packaging Very Dissatisfied Shipment packaging Dissatisfied Shipment packaging Neutral Shipment packaging Satisfied Shipment packaging Very Satisfied Shipment packaging N/A Question Title * 7. How did you first hear about PhotoFlashDrive? In person at a trade show Word-of-mouth referral from friend Online search (e.g., Google, Yahoo, Bing) Online forum/discussion board Social media (e.g., Facebook, Twitter) Digital or print ad From another website or blog From an instructor/pro Other (please specify) Question Title * 8. When are you likely to order from us again? Within the next 6 months 6 to 12 months More than 12 months I don't plan to order again Question Title * 9. What's one thing you would change about your recent experience with us? Question Title * 10. How likely is it that you would recommend PhotoFlashDrive to a friend or colleague? Not at all likely Extremely likely 0 1 2 3 4 5 6 7 8 9 10 0 1 2 3 4 5 6 7 8 9 10 Question Title * 11. Please share any other comments you have below: Question Title * 12. Optionally provide your email address. (Required to enter the drawing) Email Address Question Title * 13. Would you allow us to contact you about this survey? Sure! No thanks Done