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* 1. Overall, how well does the website meet your needs?

0- Not at all 5- Neutral 10- Extremely well
i We adjusted the number you entered based on the slider’s scale.

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* 2. How easy was it to find what you were looking for on our website?

0- Not at all 5- Neutral 10- Extremely Easy
i We adjusted the number you entered based on the slider’s scale.

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* 3. How easy was it to understand the information on our website?

0- Not at all 5- Neutral 10-Extremely Easy
i We adjusted the number you entered based on the slider’s scale.

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* 4. How likely are you to recommend the Utility Billing website to others?

0- Not at all likely 5- Neutral 10- Extremely likely
i We adjusted the number you entered based on the slider’s scale.

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* 5. Do you have any comments on how we can improve our website and/or your overall online experience?

T