Customer Satisfaction Survey Template Question Title * 1. How likely is it that you would recommend Guelph Youth Dance to a friend or colleague? Not at all likely Extremely likely 0 1 2 3 4 5 6 7 8 9 10 0 1 2 3 4 5 6 7 8 9 10 Question Title * 2. Overall, how satisfied or dissatisfied are you with Guelph Youth Dance? Very satisfied Somewhat satisfied Neither satisfied nor dissatisfied Somewhat dissatisfied Very dissatisfied Question Title * 3. Which of the following words would you use to describe Guelph Youth Dance? Select all that apply. Reliable High quality Useful Unique Good value for money Overpriced Impractical Ineffective Poor quality Unreliable Question Title * 4. How well do our classes meet your needs? Extremely well Very well Somewhat well Not so well Not at all well Question Title * 5. How would you rate the quality of our school/youth companies? Very high quality High quality Neither high nor low quality Low quality Very low quality Question Title * 6. How would you rate the value for money of Guelph Youth Dance? Excellent Above average Average Below average Poor Question Title * 7. How responsive have we been to your questions or concerns about our classes and company opportunities? Extremely responsive Very responsive Somewhat responsive Not so responsive Not at all responsive Not applicable Question Title * 8. How long have you been a customer of Guelph Youth Dance? This is my first purchase Less than six months Six months to a year 1 - 2 years 3 or more years I haven't made a purchase yet Question Title * 9. How likely are you to purchase any of classes again? Extremely likely Very likely Somewhat likely Not so likely Not at all likely Question Title * 10. Do you have any other comments, questions, or concerns? Done