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* 1. What is your age range?

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* 2. How close are you to the Providence Place Mall?

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* 3. Would you consider shopping malls as a suitable place to spend family time? Why or why not?

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* 4. Are you a brand loyal customer or a price-oriented customer?

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* 5. What products do you wish department stores could also offer in addition to clothing and accessories ?

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* 6. If you shop at department stores, what made you choose that department store over other stores?

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* 7. What would you expect from customer service when going to a department store?

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* 8. Have you ever heard of the store Boscov’s? If yes, how (If no please write “NA” within the next 2 questions)

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* 9. Rate Boscov’s 1-10 (1 being least likable, 10 being most likable)?

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* 10. How likely is it that you recommend shopping at Boscov to a friend? (1-10)

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