FPM customer survey Question Title * 1. NDIS Number: Question Title * 2. Contact details: Name Address Address 2 City/Town State Postal Code Email Address Phone Number Question Title * 3. How do you prefer to be contacted? Telephone Email Zoom/ Microsoft teams All of the above Question Title * 4. Overall, how satisfied are you with the Leisure Networks FPM service? Very satisfied Somewhat satisfied Neither satisfied nor dissatisfied Somewhat dissatisfied Very dissatisfied Other (please specify) Question Title * 5. If dissatisfied can you detail the area of service you were unhappy with Phone service Lack of knowledge from the team member about my plan Overspend Invoice/ reimbursement not paid in a timely manner Calls dropping out Email responsiveness My financial planner was unable to approve my plan* please explain to the client that this is the LAC/ support coordinator role My financial planner was unable to provide adequate information regarding purchasing of assistive technology. I am happy with my FPM service Other (please specify) Question Title * 6. Is there anything else you need from our FPM service or feedback you would like to provide to Leisure Networks? Done