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QBCC Customer Feedback survey

Thank you for contacting the Queensland Building and Construction Commission (QBCC).  We are committed to delivering service of the highest standard to all customers. To help us measure your experience with the QBCC and to target areas for improvement, we would appreciate your feedback. All responses are anonymous unless you authorise us to contact you by providing your details below. Your personal information will only be used by the QBCC for this purpose unless required by law.

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Are you a...?

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What type of feedback did you lodge?

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Please rate your experience with the service provided by the QBCC as a whole:

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How easy was it to deal with the QBCC?

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The QBCC strives to be a regulator that builds trust and confidence in all we do. Please rate on a scale from 1-5 your level of trust in the following aspects of the organisation:

  Completely disagree Mostly disagree Neither agree nor disagree Mostly agree Completely agree
Trust in the organisation to effectively regulate the building industry
Trust in the organisation to act with fairness
Trust in the organisation to act with transparency

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Are there any aspects of the QBCC's service that could be improved?

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Please rate us on the following aspects in response to your complaint:

  Very satisfied 4 3 2 Very dissatisfied
Response time
Courtesy

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Are you satisfied that your complaint was appropriately dealt with?

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Thank you for sharing your time with us. If you have any further comments, please enter below:

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