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* 1. Were you the patient?

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* 2. What is your age group?

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* 3. What type of emergency?

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* 4. How would you rate the EMS providers abilities to explain what they were doing and why?

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* 5. How would you rate the professionalism of the fire services personnel?

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* 6. How would you rate the quality of our EMS providers response to your needs?

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* 7. Overall, how would you rate our performance?

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* 8. Based on our performance, how confident are you in requesting our services again in the future?

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* 9. If you were not satisfied with our service please tell us why. If you would like the EMS Chief to contact you regarding your experience, please leave your contact information.

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* 10. Do you have any suggestions on how we can improve our service?

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