Service Department Feedback Survey Question Title * 1. Customer Name Question Title * 2. Kind and length of Boat Question Title * 3. Email address Question Title * 4. How would you rate the quality of services provided by our technicians? Professional, friendly and helpful? Excellent Good Average Poor Very Poor N/A Question Title * 5. How satisfied are you with the communication from our team? Very Satisfied Satisfied Neutral Dissatisfied Very Dissatisfied Question Title * 6. The final bill was within estimate (if provided). Very satisfied Satisfied Neither satisfied nor dissatisfied Dissatisfied Very dissatisfied Question Title * 7. How would you rate our team's responsiveness to issues or concerns? Very Responsive Responsive Neutral Unresponsive Very Unresponsive Question Title * 8. Condition of boat after work was completed. Very Satisfied Satisfied Neutral Dissatisfied Very Dissatisfied Question Title * 9. How likely is it that you would recommend our Service Department to a friend or colleague? Not at all likely Extremely likely 0 1 2 3 4 5 6 7 8 9 10 0 1 2 3 4 5 6 7 8 9 10 Question Title * 10. What improvements would you suggest for our Service Department? Question Title * 11. Please provide any additional comments or feedback. Done