A key role of Brent Parent Carer Forum ( BPCF) is to work in partnership with commissioners and service providers to represent the views of parents and carers in order to influence services and get the best provision for children and young people aged 0-25 with SEND in Brent.
 
Following the national SEND reforms in 2014, and more recently the Local Area SEND Ofsted and Care Quality Commission (CQC) inspection, BPCF and Brent Council are keen to continue to understand the needs of families living or using services in the borough.
 
Please help us do this by completing our survey by 5th May 2018. Your responses will be fed back to the council and Brent Clinical Commissioning Group (CCG) to enable them to make informed decisions that will deliver more efficient and effective services to you as a parent, carer or family member looking after a child or young person with SEND. 
 
This survey builds on the valuable information and feedback already provided by parents through our topic-based workstream groups and forum meetings.
 
If you would like help completing this survey, or would prefer a paper copy, please email bpcfadmin@wspld.org or call Carol Foyle or Anne Hopewell on 0114 2134912. Thank you for your help.

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* 1. Do you consider your child to have special educational needs and disabilities that require support for them to achieve their goals in life?

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* 2. If yes, please describe your child's disability (please tick all that apply)

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* 3. How were your child's needs identified?

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* 4. How satisfied are you with the timeliness of the identification of your child's needs?

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* 5. Is your child currently receiving any support?

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* 6. How does your child currently receive their support? (Please tick all that apply)

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* 7. If your child receives support at school, how satisfied are you with the following?

  Very satisfied Satisfied Dissatisfied Very dissatisfied N/A
The level of support your child receives at school
That your child has had a positive experience of transition into school setting or between settings
The communication that you recieve about your child's progress at school
That you are listened to and your views are considered
That the support your child receives is making a positive difference

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* 8. Your experience of using support services.
Please tell us how satisfied you are or were with the service(s) you currently or have previously used.

  Very satisfied Satisfied Dissatisfied Very dissatisfied N/A
Health visiting
Community children’s nursing team
Portage team (Home visiting service for pre- school children with special needs)
Early Years Inclusion Team
BOAT (Brent Outreach and Autism Team)
SENDIASS (Special Educational Needs and Disabilities, Information and Support Service)
Autism Advisory Team Behaviour Intervention Services
Early Intervention Services (eg key working, early help assessment)
Educational Psychology service
Children with Disabilities Social Care team
Adults with Disabilities Social Care team
SENAS (Special Educational Needs Assessment Service)
Speech and Language Therapy
Occupational Therapy
Physiotherapy team
Community Paediatric service
Wheelchair service
Sensory Support Service (Visual and Hearing)
Children and Adolescent Mental Health Service (CAMHS)
Community Mental Health Team
Children's Social care team
Family Information Service
Young Carers Services (for siblings)
 Carer support  Service
Art/Music therapy sessions
School nursing
Brent Parent Carer Forum (BPCF)

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* 9. How easy was it for you to find the support your child currently receives?

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* 10. With regards to the support services you currently use, please tell us to what extent you agree or disagree with the following statements.

  Strongly agree/Very Satisfied Agree/Satisfied Disagree/dissatisfied Strongly disagree/Very dissatisfied
You and your child's views are listened to and points raised are taken into account
You are involved in planning your child's support
Information provided is adequate enough for you to make informed decisions about the support your child needs
You are actively involved in your child's assessments
Your child's needs are being met
You have a positive relationship with the people involved in supporting and planning support for your child
Your child's needs are reviewed annually and you are actively involved

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* 11. With regards to how the support you have recieved has improved you and your child's lives, please tell us to what extent you agree with the following statements.

  Strongly agree/Very satisfied Agree/Satisfied Disagree/Dissatisfied Strongly disagree/Very dissatisfied
The support my child receives has made a positive difference to my child's life
The support my child receives has improved my child's relationship with their family
The support my child receives has improved my child's relationships with other children
The support my child receives has led to my child being more successful at school
The support my child receives has improved my relationship with my child
The support my child receives has improved my child's life chances and outcomes for the future 
The suport I recieved as a parent has equipped me to feel better informed and equipped to understand and support my child's needs

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* 12. A Brent's official parent-led independent group/forum for families and young people with SEND 0-25, do you have any suggestions how we could improve the way we provide support to you as parents?

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* 13. How do you currently access information about SEND services in Brent (tick all that apply)

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* 14. The Council's Local Offer
The Children and Families Act changed the way in which children and young people with Special Educational Needs and Disabilities (SEND) are supported at school and in the community. The Act was implemented in September 2014. From September 2014 every local authority was required to have a “local offer” which informs parent/carers and young people with SEND what is provided in their local area, including what to expect from local early years providers, schools, colleges, health and social care. In addition, it includes information on how decisions are made about how services are allocated, how to request a personal budget, how to access more specialist support and how to complain or appeal. For more detailed information, please click on this weblink or https://www.brent.gov.uk/localoffer

  Yes No
Are you aware of the Council's Local Offer website?
Have you read the Council's Local Offer?
Have you used the Local Offer website?
Was it easy to use the website?
Did you find the information you were looking for?

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* 15. Do you have any suggestions for how we could improve the Local Offer or the Local Offer website?

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* 16. Do you have any suggestions on how we can improve services for children and young people with special educational needs and disabilities?

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* 17. Thank you for taking the time to complete this survey it is much appreciated. Would you be interested in being involved to improve services in the future? This could be in a number of ways for example, taking part in focus groups,  joining the Brent Parent Carer Forum,  or training to become SEND Champion. If you would like to hear more about these and other opportunities then please complete contact details below (please be assured that your personal data will be held in the strictist confidence and in compliance with or Data Protection Policy):

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* 18. Every survey completed by midnight on 20 April 2018 will be eligible for our prize draw taking place on 26 April 2018.  We will contact the winners using the contact details provided in question 17.

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