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Special Educational Needs and Disabilities (SEND) Survey for Parents and Carers Using Services in Brent 2019 

A key role of Brent Parent Carer Forum ( BPCF) is to work in partnership with commissioners and service providers to represent the views of parents and carers in order to influence services and get the best provision for children and young people aged 0-25 with SEND in Brent.
 
Following the national SEND reforms in 2014, and more recently the Local Area SEND Ofsted and Care Quality Commission (CQC) inspection, BPCF, Brent Council and Brent Clinical Commissioning Group are keen to continue to understand the needs of families living in Brent and their experinces of using services. 
 
Please help us do this by completing our survey by Monday 11th March 2019 . Your responses will be fed back to the Local Authority  and Brent Clinical Commissioning Group (CCG) to enable them to make informed decisions that will deliver more efficient and effective services to you as a parent, carer or family member looking after a child or young person with SEND. 
 
This survey builds on the valuable information and feedback you have already provided  over the past 2 years. we want to know more about your experinces to ensure together we are making a difference. What has improved or where are there still gaps?
 
If you would like help completing this survey, or would prefer a paper copy, please email bpcfadmin@wspld.org or call Carol Foyle 07852101492 Thank you for your help.
1.Do you consider your child to have special educational needs and disabilities that require support for them to achieve their goals in life?(Required.)
2.If yes, please describe your child's disability (please tick all that apply)(Required.)
3.How were your child's needs identified?(Required.)
4.How satisfied were you with the identification of your child's needs?(Required.)
5.If you made a request for a assessment to Occupational therapy, Audiology or ASD services between January 2017 to now.How satisified were you with the time taken to receive your assessemnt ?(Required.)
6.If you were  informed that your child did not meet the criteria for those services listed in question 5, how satisified were you with the advice given or information of alternative services that may be available to your child?(Required.)
7.If you waited longer that the statutory time frames listed below. How satisifed have you been with the way,you have been kept informed of any delays.
 Statutory time frames - Health 
1. ASD assessment completed within the 6 month statutory time frame
2. CAMHS referral receives treatment within 18 weeks of referral
3. SLT assessment completed within the 8 weeks statutory time frame
4. OT assessment completed within the 8 weeks statutory time frame
5. Audiology referral receives treatment within 18 weeks of referral

(Required.)
8.Does your son/daughter have a Education,Health and Care Plan EHCP?(Required.)
9.Were you satisfied with the EHCP assessment process ?(Required.)
10.If your child receives support at school, how satisfied are you with the following?
Very satisfied
Satisfied
Dissatisfied
Very dissatisfied
neither satified or dissatified 
The level of support your child receives at school
That your child has had a positive experience of transition into school setting or between settings
The communication that you recieve about your child's progress at school
That you are listened to and your views are considered
That the support your child receives is making a positive difference
11.
 Please tell us how satisfied you are or were with the service(s) you currently or have previously used.

Very satisfied
Satisfied
Dissatisfied
Very dissatisfied
Health visiting
Community children’s nursing team
Portage team (Home visiting service for pre- school children with special needs)
Early Years Inclusion Team
BOAT (Brent Outreach and Autism Team)
SENDIASS (Special Educational Needs and Disabilities, Information and Support Service)
Autism Advisory Team Behaviour Intervention Services
Early Intervention Services (eg key working, early help assessment)
Educational Psychology service
Children with Disabilities Social Care team
Adults with Disabilities Social Care team
SENAS (Special Educational Needs Assessment Service)
Speech and Language Therapy
Occupational Therapy
Physiotherapy team
Community Paediatric service
Wheelchair service
Sensory Support Service (Visual and Hearing)
Children and Adolescent Mental Health Service (CAMHS)
Community Mental Health Team
Children's Social care team
Family Information Service
Young Carers Services (for siblings)
 Carer support  Service
Art/Music therapy sessions
School nursing
Brent Parent Carer Forum (BPCF)
12.These statements relate to support services you currently use. Please tell us to what extent you agree or disagree
Strongly agree
Agree
Disagree
Strongly disagree
You and your child's views are listened to and points raised are taken into account
You are involved in planning your child's support
Information provided is adequate enough for you to make informed decisions about the support your child needs
You are actively involved in your child's assessments
Your child's needs are being met
You have a positive relationship with the people involved in supporting and planning support for your child
Your child's needs are reviewed annually and you are actively involved
13.These statements relate to the impact support services have had on you and out child's life.
Strongly agree
Agree
Disagree
Strongly disagree
The support my child receives has made a positive difference to my child's life
The support my child receives has improved my child's relationship with their family
The support my child receives has improved my child's relationships with other children
The support my child receives has led to my child being more successful at school
The support my child receives has improved my relationship with my child
The support my child receives has improved my child's life chances and outcomes for the future 
The suport I recieved as a parent has equipped me to feel better informed and equipped to understand and support my child's needs
14.A Brent's official parent-led independent group/forum for families and young people with SEND 0-25, do you have any suggestions how we could improve the way we provide support to you as parents?
15.How do you currently access information about SEND services in Brent (tick all that apply)
16.The Council's Local Offer
The Children and Families Act changed the way in which children and young people with Special Educational Needs and Disabilities (SEND) are supported at school and in the community. The Act was implemented in September 2014. From September 2014 every local authority was required to have a “local offer” which informs parent/carers and young people with SEND what is provided in their local area, including what to expect from local early years providers, schools, colleges, health and social care. In addition, it includes information on how decisions are made about how services are allocated, how to request a personal budget, how to access more specialist support and how to complain or appeal. For more detailed information, please click on this weblink or https://www.brent.gov.uk/localoffer
Yes
No
Are you aware of the Council's Local Offer website?
Have you read the Council's Local Offer?
Have you used the Local Offer website?
Was it easy to use the website?
Did you find the information you were looking for?
17.Do you have any suggestions for how we could improve the Local Offer or the Local Offer website?
18.Do you have any suggestions on how we can improve services for children and young people with special educational needs and disabilities?
19.Thank you for taking the time to complete this survey it is much appreciated. Would you be interested in being involved to improve services in the future? This could be in a number of ways for example, taking part in focus groups,  joining the Brent Parent Carer Forum,  or training to become SEND parent Champion. If you would like to hear more about these and other opportunities then please complete contact details below (please be assured that your personal data will be held in the strictist confidence and in compliance with or Data Protection Policy):
20.Every survey completed by midnight on friday 1st March 2019 will be eligible for our prize draw taking place at our forum meeting in May 2019.  We will contact the winners using the contact details provided in question 19.
Current Progress,
0 of 20 answered